Support

Senior Analyst - Infra - Generalist - IN
The role is responsible for monitoring and maintaining an organization's IT systems.
Key Responsibilities and Duties

• Responsibilities include support for existing software applications as well as physical infrastructure, system diagnostics and solving hardware or software faults etc.
• This job family includes a wide variety of Tech Support roles such as Maintenance Engineers, Help Desk Operators, Applications Support Specialists etc.

Educational Requirements

• University (Degree) Preferred

Work Experience

• No Experience Required

Physical Requirements

• Physical Requirements: Sedentary Work

Career Level
5IC

Related Skills

Agile Methodology, Analytical Skills, Automation, Cloud Platforms, Configuration Management, Data Management, Group Problem Solving, Infrastructure Deployment, Infrastructure Support, IT Infrastructure, Network Administration/Maintenance, Programming, Relationship Management, Technology Systems, Waterfall Project Management

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Company Overview

TIAA Global Capabilities was established in 2016 with a mission to tap into a vast pool of talent, reduce risk by insourcing key platforms and processes, as well as contribute to innovation with a focus on enhancing our technology stack. TIAA Global Capabilities is focused on building a scalable and sustainable organization , with a focus on technology , operations and expanding into the shared services business space.

 
Working closely with our U.S. colleagues and other partners, our goal is to reduce risk, improve the efficiency of our technology and processes and develop innovative ideas to increase throughput and productivity.

We are an Equal Opportunity/Affirmative Action Employer. We consider all qualified applicants for employment regardless of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other protected status.

Accessibility Support

TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities.

If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team: 

Phone: (800) 842-2755

Email: [email protected]

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