Support Analyst / Help Desk

DigitalOnUs · Remote

Company

DigitalOnUs

Location

Remote

Type

Full Time

Job Description

Who is Tech Mahindra? 

At Tech Mahindra, we not only provide Agile and DevOps methodologies to our customers, we have adopted the same within the company as well. Our nimble processes are not mired in red tape, yet robust, flexible and result-oriented. We are Software Engineers, Technical Architects, Cloud and DevOps specialists. But the most important, we are dreamers, creators and challengers. Each day, we strive to make great come alive. Our lemma: “work smart and play hard”

Our technology partners are Hashicorp, Cloudbees, Chef, Pagerduty, Docker and SAP.

We are always looking for the brightest candidates to come and we offer a work environment with everything you need to be your best. Does Ambition, Success, Fun, Friends & Learning define your idea of a career? Join us and be part of our family!

We’re looking for an exceptional  Support Analyst / Help Desk  to work for an U.S. entertainment company.

Main Skills:

  • Fluent English.
  • 2+ yoe as support analyst.
  • Able to handle service request tickets for at least 1 or 2 of the following security/software tools:
    -LastPass-- Password Management from Anywhere- IAM
    -ProofPoint-- Helps protect people, data and brands against cyber-attacks. Offering compliance and cybersecurity solutions for email, web, cloud, and more- NPE
    -Wiz -- Complete visibility and context for your cloud in minutes so your teams can proactively identify, prioritize, remediate, and prevent risks to your business.- Cloud
  • Security incidents understanding and monitoring is a must.
  • Understanding of incident management, tickets creation, security aspects.

What you can expect from us

At TechMahindra, what distinguishes us from other teams is the comfortable environment which engenders trust within teams and with our customers. Trust and openness leads to quality, innovation, commitment to deliverables, efficiency and cost-effectiveness for all our customers.

  • Work with some truly remarkable IT engineers, architects, specialists and more.
  • We’re growing at a phenomenal pace and we’d like some company.
  • Hear your voice, nurture your talent and help you strengthen your foot print!
  • Benefits above the law
  • Mentorship, and opportunities to grow and learn

ID: 2386

If you apply for this opportunity we will get you resume and its contain personal data whose treatment has been authorized by its owner for Digital OnUs, S. de RL de CV (the "Company”). If you are not the owner of this information or have no relation whatsoever with the subjects treated in it, you are requested in the most attentive way not to make copies of it and / or its attached files and delete it immediately, under the risk of being considered as responsible for the unauthorized treatment of personal data in accordance with the Federal Law on Protection of Personal Data Held by Private Parties, its Regulations, and other applicable regulations. If you are the owner of personal data in possession of the Company and wish to obtain further information regarding the processing of your personal data or the exercise of your ARCO rights, please consult our integral privacy notice on the website https://www.digitalonus.com/privacy-policy/

Apply Now

Date Posted

06/21/2023

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