Support Associate

Job Description

Are you a team player with great communication skills? Do you enjoy working in a dynamic environment? If your answer is yes - then read further! 🤩

We are looking for full-time (min 40hrs/week) Support Associates to join our Support team in Tbilisi!

What you'll be doing

• Supporting our customers, courier partners and venues via live chat and phone
• Ensuring that the delivery operations run smoothly
• Developing our support function together with the support team as well as other teams within Wolt

Qualifications

• ​You have great communication skills with a personal touch, and a customer-obsessed and team-oriented mindset
• You are a fast learner, you have no problem with multitasking, and you are ready to work in a fast-paced environment
• You can work in shifts in mornings, evenings and weekends - our support is open seven days a week for 24 hours
• You are fluent in Georgian language and you have professional working proficiency in English

What you’ll get from joining us (benefits) 

•  Medical insurance - provided by Ardi
• 🏝 24 days of working days vacation - per year
• 👏🏻 Wolt credits cashback benefit - enjoy home deliveries with Wolt and receive in return a percentage of your total order value as Wolt credits to your own account
• 🏋🏻‍♂️ Sport discounts - Snap fitness and Fitpass
• 👩🏽‍💻 Wolt-wide training programs - our very own Wolt programs, role and country specific trainings and self-service learning resources
• 💙 Maternity leave - paid 183 days
• 🥳 Team budgets per year - to spend for dinners and activities with your colleagues
• 🍊 Fruits and drinks at the office.

Additional Information

If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going!

We will be reviewing applications on an on-going basis, so send through your application along with your CV as soon as possible! 💙 
Please note that using Google or ChatGPT in your answers is not permitted - we hope to see your own personal touch in your responses. 😊