Support Lead

Remote-Work US Time Zone

Who We Are:

Drip (dripshop.live) is the shopify for social commerce; using it’s AI-enabled tools, sellers can interact and transact safely and seamlessly on Drip’s social marketplace and social media platforms. Since launching, drip has enabled creators, resellers & brands to generate 10s of millions in income. We are backed by leading investors and notable angels including Base10 Ventures, Kindred Ventures, Harlem Capital & Eniac Ventures.

Our Values:

We are seller first

We are customer obsessed

Engaged with the community we build for

Embrace in radical ownership

Value radical candor

Strive to be excellent

Make the case for optimism

Who You are:

• Cool under pressure
• Great at multitasking
• Great with people
• Scrappy loves leading by example

What you will be doing:

• Taking care of our Buyers and Seller
• Leading a team while still hands on
• Monitoring teams performance
• Building relationships with sellers
• Living in our Discord and live streaming channel, proactively making sure everything is flowing as it should be
• Collecting information on reported incidents creating tickets, reviewing teams ticks to make sure they have the proper information

Benefits:

• Competitive compensation
• Competitive equity
• Flexible PTO
• Health, Dental and Vision Insurance

Our Commitment to Inclusive Hiring:

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.