Support Project Manager

Summary  

The Field Support Project Manager - Kitchen is responsible for overseeing the customer’s kitchen remodel project from sale to project completion. This position will require knowledge of sales, remodeling, kitchen design and management, including current conditions and industry network. Must have technical knowledge, scheduling, and organizational skills. Leadership of the bid process and project forecasting is required. Excellent verbal, written and facilitation skills; including the ability to influence, negotiate and explain complex processes to clients and staff.   

Essential Functions 

• Support Field Project Managers with execution of customer remodel 

• Create accurate 20/20 file using information and drawings provided by field team 

• Manages work in sale funnel 

• Establishes rapport with customers, and discusses all their installation needs 

• Delivers ongoing value to relationships with Home Depot associates in stores 

• Primary point of contact for kitchen installations for specific stores, Service Providers, and Crew2 sales force acting as a liaison between the external customers, stores, and SP’s managing all jobs in progress daily  

• Receive calendar of SP availability and offer jobs to meet customer schedules 

• Approves SP invoices for payment confirming negotiated pricing by individual 

• Proficient in permit applications and confirm with SP’s that all permits are posted on site 

• Assures open permits are tracked and closed as required by PM’s as needed 

• Assures Lead Safe practices are considered and/or followed on appropriate jobs and files appropriate paperwork 

• Update all appropriate systems with notes 

• Coordinate with flooring or countertop group if project includes multiple product lines 

• Coordinate the change order process when needed 

• Procurement of local prime contractors and vendor 

• Conduct weekly construction progress meetings 

• Maintains, tracks, and reports all financial aspects of project, including forecasts and billing 

• Assume responsibility and communicate effectively and efficiently with supervising managers, consumers, general contractors, subcontractors, retailers 

Education & Experience 

• Residential Kitchen Design remodeling: 3 years (Preferred) 

• Project Management: 3 years (Preferred) 

Skills & Competencies 

• Strong interpersonal skills and ability to work with consumers in project management 

• Attention to detail of measurements, calculations, and material ordering 

• Superior communication and organization development skills 

• Proven ability to manage multiple projects in a dynamic, fast-paced environment 

• Demonstrate knowledge and understanding of construction documentation and sequencing 

• Practical knowledge of value-engineering 

• Experienced in Design Software 20/20 (preferred)  

• Experience with Microsoft Office (Project, Excel, Word) 

Work Eligibility 

• ​​Must pass work eligibility requirements​