Support, SBO Admin

Admin Support Representative, SBO

About MedSrv

As the healthcare industry continues to grow, so does the need for consistent, effective Revenue Cycle Management. But it takes more than just technology and technical expertise. It takes innovation, a willingness to adapt, and passion to deliver the best. MedSrv, LLC is the difference in Revenue Cycle Management.

We're looking for an Admin Support Representative to join our growing team. The Admin Support Representative supports all of our departments in our single billing office. If you're ready to contribute to our mission of guiding by faith and serving with integrity and compassion, we want to hear from you! Join the MedSrv team and be part of a company committed to excellence in Revenue Cycle Management.

Schedule: Full-time

Location: Hybrid

Compensation: $18.00/hr.

Benefits for you and your family:

• Paid time off
• Full benefits package
• Matching 401k plan
• Balanced work-life schedule - NO WEEKENDS!
• Casual work environment
• Career Development

In this role, you will:

The Admin Support Representative have high expectations to include providing exceptional customer service, striving to anticipate and meet the needs of our client's consumers, treating all consumers and colleagues with dignity and respect, and working collaboratively with colleagues to achieve quality and performance standards.

You will bring value to the team by:

• Communicate with patients/guarantors by email

• Demonstrating behavior that represents MedSrv's mission.
• Striving for excellence in communication skills including active listening.
• Being service-oriented and able to resolve consumer inquiries.
• Proficient computer skills with the ability to learn new software.

Requirements you must have for success:

• High school diploma or equivalent
• A minimum of one year experience and/or training; or equivalent combination or education and experience required.
• Must be polite, courteous, and accommodating to ensure good customer service is provided.
• Knowledge of office software and medical billing software.
• Must have the ability to get along with others in a close office setting.

• Must have the ability to concentrate for extended periods of time.
• Must be willing to function and cooperate as a member of a team.

Language Skills:

Ability to: read and comprehend complex instructions, correspondence, and memos; write and present information to leadership, vendors, clients, and other employees of the organization.

Mathematical Skills:

Must be able to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Have the ability to compare rate, ratio, and percent and to draw and interpret various graphs.

Reasoning Ability:

Ability to: deal with problems involving several concrete variables in standardized situations; plan, organize, delegate, and prioritize work; provide clear and effective direction to staff; communicate effectively orally and in writing; establish and maintain effective working relationships with MedSrv departments, vendors, other businesses, and our clients; Must be able to multi-task.

Physical Demands:

You may be required to lift between 30-50lbs at times. Limited.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate.

We are an equal-opportunity employer and believe in the power of a diverse, inclusive team. We welcome all applications from all suitably qualified people, regardless of race, sex, disability, religion/ belief, sexual orientation, or age. Please let us know if you require anything which would enable your success throughout our interview process.