SVP, Client Partner
Job Description
The Senior Vice President, Client Partner is a seasoned leader, business person and excellent people manager. As the SVP/CP, you’ll guide multiple teams to create amazing work, drive a profitable business, maintain great team morale – and keep the client happy. The success of the entire team, client budget, profitability and work quality starts and stops with you. You’ll build a successful team around a client’s needs, skills and budget, always focusing on delivering excellence for your client.
Responsibilities:
• Primary role is to direct all aspects of Clients' business
• Builds internal team - seen as leader, understands capabilities, manages performance, sets tone
• Develops client relationships
• Delivers on Account Plan, targets & business objectives
• Contributes to company’s evolution - i.e. knowledge sharing, best practices, succession planning
• Balances client & company needs
• Adheres to and is an advocate of company values and guidelines
• Spends majority of time managing / evolving company but remains dedicated to developing own skills
• Accountable for 100% performance review completion
• Evaluates quality of work of team members
• Evaluates teamwork, initiative, work ethic, values adherence
• Contributes to professional development plan
• Negotiates financial & operating metric targets with Executive
• Strong marketing, communication, technology experience and orientation
• Oversee the management of the organization including strategic and operational planning, fiscal oversight and organizational policies and procedures.
• Motivates people, works and leads in a team environment and has experience in developing strategic marketing plans. Ensure effective communication and promote a sense or participation and involvement.
• Direct the organization with the objectives of maximizing financial growth, increasing client base, establishing short-term and long-range objectives and representing the company to potential clients and the general public.
Required Skills:
• 10+ years of Account Management experience in Digital Marketing, Advertising, or Technology Consulting disciplines
• Demonstrated understanding of Customer Relationship Management, Content Management, Analytics, Digital Marketing, and Commerce Internet Technology
• Proven competencies in managing complex teams and client relations
• Facilitates team motivation and team leadership skills
• Outstanding attention to detail
• Global Automotive client experience is required
• Ability to react quickly, assess, and implement solutions with a distributed team across the globe.
Critical Mass is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We do not tolerate discrimination on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. If you are an individual with disabilities who would like to request an accommodation, please reach out to [email protected].
Date Posted
09/25/2022
Views
6
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