SVP, Display

Position Summary

The SVP of Display is responsible for the full breadth of Display performance across both B2B and B2C, including sales, marketing, product definition and delivery, and customer satisfaction for the US market. In this role, you will be responsible for establishing the strategy to gain market share across all product lines and solutions, and for pivoting the business plan to address shifting dynamics in the market and with our partners and customers.

The Display business is a broad product portfolio with direct sales (key accounts and strategic B2B verticals) and multi-channel sell-through of distribution, channel partners, strategic alliances, etc. Portfolio encompasses Monitor (B2B and B2C), Large Format Display (Sports & Spectaculars), Indoor/Outdoor LED, Hospitality TV and Solutions & Services (software, build/service delivery, system integration, etc.) Go-to-Market motions are heavily leaned towards enterprise B2B with both HW and SW solutions, but additionally owns B2C (including e-retail) with Monitor product category ownership.

We are seeking a strategic executive with excellent leadership, determined focus on achieving business objectives, and the technical acumen to truly drive this fast growing business.

Role and Responsibilities

Duties & Responsibilities

• Leads B2B and B2C business sales, marketing, operations, product lifecycle management, and the overall success of the business.
• Develops channel strategies, including utilization of business partners and alliances, to create a holistic go-to-market approach.
• Develops, directs, and negotiates customer sales agreements at the corporate or business channel level and ensures that negotiated commitments are delivered according to plan. Meets with customers to identify new business opportunities and ensures a high level of customer service and satisfaction
• Plans, organizes, and prioritizes multiple business development programs and performance objectives
• Develops and executes a metric driven customer/partner satisfaction discipline

• Develops sales and business objectives, make decisions and give the team direction, and measure individual/team performance against clearly defined goals and metrics
• Provides the strategic vision, and translates strategy into a tactical executional plan to achieve P&L and profit margin targets
• Focuses on top customer engagement, resolving escalations; maintains C-level Executive relationships at Top Customers and Partners
• Recruits, trains, coaches, mentors, and retains top sales, marketing, and operational talent. Demonstrates strong people leadership that inspires trust, builds high performing teams, and models a commitment to diversity and inclusion
• Creates a culture of collaboration and results-orientation with the goal of making Samsung Display "the place to work" in our industry.

Skills and Qualifications

Qualifications

• Bachelor's Degree from an accredited college or university required; an MBA or a Master's Degree in a relevant field is preferred
• 15+ years professional experience directly related GM and Go-to-Market experience is required; blended expertise of sales, product marketing and operational and commercial excellence preferred
• Proven executive general management experience with a focus on P&L, go-to-market strategy, execution, and a definitive track record of identifying and leading successful transformational agendas
• Successful track record of pivoting or transforming a product focused B2B business to one that is more services oriented.
• Equal parts strategic thinker and analytical with the ability to predict shifts in the market that will affect the business, and navigate changes to the business model and routes to market that help Samsung stay ahead.
• Exceptional people leader who has successfully led cross-functional teams through periods of aggressive and fast-paced change
• Global experience is preferred, ideally leading a Sales & Marketing subsidiary of a non-US domiciled HQ.
• Strong presentation and written/verbal communication skills; ability to deliver complex business and technical content to an audience of high technical skills and management experience with executives and at all levels within customer organizations and internally
• Proven success in B2B hardware and software products, including sell-through with channel, distribution partners and industry vertical sales; display / monitor specialty preferred but open to broader B2B HW and SW backgrounds with scale
• Proven success managing a large sales organization and achieving results within defined timeframes; pivoting when necessary to deliver in the face of headwinds or changing business climates
• Proven ability to lead and collaborate in a complex and matrixed environment including the ability to build key relationships with the most senior stakeholders (local and global)
• Ability to understand technical product requirements associated with the Display portfolio
• Strong negotiation and influencing skills with customers, internal stakeholders (local and global), and vendors to align resources and go-forward strategic plans into tactical execution.
• Passion for technology and the Samsung brand

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