SVP of Technology

SVP, Technology 

Who we are

Jellyvision ALEX®, is on a mission to improve lives by helping people choose and use their benefits. We are raising the bar—for benefits and the employee experience (for our employees and those of the customers we serve) – by scaling personalization, compassion and an earnest intent to be helpful in all that we do. 

Jellyvision people are a group of creative problem solvers who use good judgment, give each other honest feedback, engage in real debate, and snack frequently. We are curious, hungry, and humble—because we know this is how we’ll continue to make an impact. We’re kind, biased towards action, and sweat the details to create great experiences for those we serve.  

We are an inclusive, human-first workplace. Respect and trust for each other are foundational, and our equitable total rewards offerings support the lives and holistic well-being of our unique people. At Jellyvision, expect career experiences that challenge you, empower you to have a direct impact on our mission, and enable you to learn, try, and do while having fun along the way.  

What’s the role?

The SVP of Technology is responsible for our technology and ultimately the successful delivery of the software as a service we provide to clients. You’ll lead a technology team who is responsible for new product development, maintenance and defect correction, meeting our customer SLAs, new POCs, the reduction of tech debt, and ultimately a stable and efficient technology platform. There are currently ~8 teams sprinting with 5-8 people per team. 

The SVP of Technology will work collaboratively with Product leadership and PMO to align on the product roadmap and deliver it, Creative leadership to execute the best user experience, and Customer Operations leadership to ensure we’re delivering amazingly helpful customer experiences and efficient implementation approaches as well as addressing defects and customer satisfaction issues. You’ll be relentlessly focused on solidifying a strong technology foundation that can grow with us as the company doubles in revenue and users grows from 5 Million to 25 Million+ - all while we’re accelerating the pace at which we bring new features and capabilities to market. 

Increasing the pace of product innovation is key to our growth strategy. We’re looking for a technology leader who gets fired up by building new solutions and also understands the reality of maintaining a dated technology stack and improving R&D efficiency. This role requires a balance between paying down tech debt, strangling out old technologies, and introducing innovative, new functionality. It requires a steady, persistent leader who can recognize strengths in people and build, mentor, and motivate a great team of technologists. 

Jellyvision’s Technology 

• Front end: React, Angular, TypeScript 
• Backend: Rails and Node.js, Java, SpringBoot, Python, AWS SQS, SNS and Lambda
• Source Control: Git, GitLab 
• Infrastructure: AWS 
• Data: Snowflake, Heap, DBT, Python, RDS Mysql, RDS Postgres, RDS Aurora Mysql, Elasticache Redis, Document DB, DynamoDB 

What you’ll do to be successful 

• Lead the engineering function for all of our new product development, maintenance, devops, and cloudops teams, including the teams that are responsible for incident resolution--currently a team of ~50 people with a budget of ~$15M. 
• Lead a great group of technology leaders to function as a cohesive team, working in a coordinated fashion to achieve our technology and product strategy.
• Work closely with your peers, especially Product Management, to align on a product roadmap and an execution plan that meets business goals and to get it done 
• Ensure we are balancing our capacity between maintenance work and new feature development in a way that aligns to business goals and supports our long term success 
• Drive our technology strategy and ensure it positions us well to fit into a complex healthcare and benefits technology ecosystem, including aligning to industry data exchange standards and integrating with HRIS & BenAdmin systems 
• Drive modern, cloud-native, serverless technologies 
• Deliver on our commitment for continuous delivery with lean development processes, and easy to use, secure, and reliable systems, applications, and tools 
• Assess build/buy/partner options including planning and executing integrations of our technology with any businesses we acquire. 
• Help us continue to refine and support excellent career paths for people in the technology organization 
• Share knowledge, mentor, and educate Jellyvision’s engineers and other stakeholders regarding Jellyvision’s technological vision, opportunities, and challenges 
• Improve our documentation and knowledge management, and reduce the many silos of technical knowledge that persist 
• Improve and standardize our quality processes and automated testing, especially integration testing 
• Protect and increase the velocity of new product development while investing appropriately in maintenance and defect correction 
• Standardize our data models so we capture, manage, and utilize data in a way that becomes more valuable to our customers and opens up additional monetization options - including introducing true data science and machine learning where appropriate 
• Work with and guide technology leaders to conceptualize and promote an engaging and inclusive culture across the technology organization 
• Be the face of the technology organization to the market - both for recruiting top talent and to customers and partners. Build a great reputation for Jellyvision as a technology organization where engineers want to join, work, stay, and grow. 
• Lead, motivate and foster a culture of engineering excellence amongst a distributed, remote-first team 
• Drive experimentation of lower cost development options to improve the efficiency of our R&D investment; collaborate with finance on managing the budget. 

Experience & skills you’ll need

• 15+ years of relevant experience, including leading engineering for a SaaS business
• Experience working with a mix of software development teams from co-located, office-based full time employees, to geographically dispersed virtual teams, onshore and offshore, including contractors and consultants 
• Experience using the strangler pattern to successfully modernize a tech stack
• Experience working with both monolith and microservices applications 
• Familiarity with relevant compliance and data privacy regulations: HIPAA, PHI, PII, SOC 2 Type II, California Privacy...
• Experience integrating with large third-party systems - especially valuable is experience integrating with HRIS systems like Workday and BenAdmin systems - Healthcare Tech industry experience is a plus 
• Be an outside-the-box thinker and be able to connect the dots to create market-valued, innovative solutions 
• Experience with budget planning and roadmap planning so the executive team can evaluate options for how to achieve our goals 
• Experience with agile software development processes including Scrum, KanBan, SAFE… ● Experience with initiative-based development teams that include a combination of skills who can sprint and release a complete set of value to the market, even if that stretches across multiple components or code bases 

The Details 

• Location: Remote 
• Starting Salary: $270,000 - $330,000 base 
• Additional Compensation: 20% bonus + equity 

What Jellyvision will give you

Check out our benefits here!

Jellyvision is committed to continuous evolution and fostering a more diverse and inclusive workplace where everyone is welcomed, valued, and respected. It doesn’t matter your race, ethnicity, religion, age, disability, sexual orientation, gender, gender identity/expression, country of origin, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), criminal histories consistent with legal requirements or any other basis protected by law...we just want amazing people who are willing to grow along with us.

Although we have a Chicago-based HQ that employees are welcome to work out of whether they’re local or just visiting, this position is also eligible for work by a remote employee out of CA, CO, CT, FL, GA, IL, IN, KY, MA, MI, MN, NC, NJ, NY, OH, OR, PA, SC, TN, TX, UT, VA, WA or WI.