SVP Revenue Operations

Uniphore is one of the largest B2B AI-native companies—decades-proven built-for-scale and designed for the enterprise. The company drives business outcomes across multiple industry verticals and enables the largest global deployments.  
  
Uniphore infuses AI into every part of the enterprise that impacts the customer. We deliver the only multimodal architecture centered on customers that combines Generative AI Knowledge AI Emotion AI workflow automation and a co-pilot to guide you. We understand better than anyone how to capture voice video and text and how to analyze all types of data.  
  
As AI becomes more powerful every part of the enterprise that impacts the customer will be disrupted. We believe the future will run on the connective tissue between people machines and data: all in the service of creating the most human processes and experiences for customers and employees.   

Job Description:
 

This is one of the most critical hires we are making at Uniphore. Reporting directly to the Chief Revenue Officer the SVP of Revenue Operations will be a true partner to the CRO — the operational counterpart who turns strategy into execution and keeps our global revenue engine running at full force. We are a Series F AI-native company on the path to $200M+ ARR and this leader will be instrumental in getting us there. This role requires equal parts strategic thinking and hands-on execution: someone who can set the vision fix what’s broken today and build the foundation for what comes next. You will work closely with the CEO CFO and General Counsel and own the systems processes and cadence that give our field organization the clarity and structure to win.

• Serve as the CRO’s operational right hand — co-owning the global GTM strategy and ensuring tight alignment across Sales SEs Specialists SDRs and Customer Success.
• Establish a rigorous operating cadence — weekly forecasts monthly business reviews quarterly planning — that drives accountability and predictability.
• Build and deliver forecasting models pipeline frameworks and dashboards that give leadership real-time visibility into business performance.

• Lead Annual Fiscal Planning: territory design quota setting financial goal alignment and market segmentation.
• Own sales compensation plan design in partnership with Finance and HR.
• Anchor the Win Desk — the central authority on deal acceleration pricing governance discount approvals and deal terms.
• Develop playbooks that help the sales team move fast without sacrificing margin or compliance.

• Own the revenue technology roadmap — Salesforce Outreach Clari — and drive adoption and optimization across the org.
• Build analytical models that surface growth opportunities and translate data into clear actionable decisions.

• Build and lead a RevOps team capable of supporting a global high-growth organization.
• Work closely with the CEO CFO and GC as a trusted operational partner — and represent RevOps in board reviews and executive QBRs.

• 15+ years in revenue operations with at least 5 years at VP or SVP level inside a high-growth B2B SaaS or AI/data platform company.
• Experience building and scaling RevOps at a company in the $100M–$500M ARR range — you’ve done this before.
• Deep hands-on expertise in Salesforce Clari and Outreach — as an architect not just a user.
• A builder and a fixer: you can design the long-term strategy and fix broken processes at the same time.
• Strong financial acumen across quota design compensation modeling and territory planning.
• Collaborative by nature — high EQ trusted by cross-functional leaders and known for building chemistry across the org.
• Clear compelling communicator who can make complex operational data simple for any audience.
• Experience in AI or enterprise software strongly preferred.

Benefits:

In addition to competitive base pay this position also includes an annual incentive opportunity based on target achievement  pre-IPO stock options benefits including medical dental vision 401(k) with a match and more plus generous paid time off paid holidays paid day off for your birthday and other paid leave policies to support employees through all phases of life.

Location preference:

Uniphore is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race color religion sex sexual orientation disability veteran status and other protected characteristics.
 
For more information on how Uniphore uses AI to unify—and humanize—every enterprise experience please visit www.uniphore.com.

What We Do

The Business AI Cloud is the only sovereign composable and secure AI platform that enables businesses to rapidly adopt significantly transform and immediately unlock the value of their data. Trusted by more than 2500 of the world’s largest enterprises and recognized by Gartner Forrester IDC and the Deloitte Fast 500 Uniphore is where enterprise AI moves from ambitions to production.A Complete Composable PlatformUniphore is designed to be:Sovereign — run on any public cloud private cloud or on-premises with full control over your data and AI models.Composable — choose your layer model or component—vector DBs knowledge graphs data compute and beyond.Secure — embedded guardrails observability and AI security ensure trusted compliant and enterprise-grade protection.Trusted at ScaleOver 2000 global businesses — including many of the Fortune 500 — rely on Uniphore every day to drive growth improve efficiency and deliver personalized customer experiences. Customers include leaders across industries like Skechers LastPass Atlassian HP Allstate Sony and more.Industry RecognitionNamed to Inc.'s Best in Business ListListed on the Deloitte Technology Fast 500Recognized in reports by Gartner Forrester and IDCFrom Pilot to ProductionThrough strategic collaborations with industry leaders like KPMG Cognizant Rackspace Databricks and Snowflake Uniphore helps organizations move beyond experimental AI pilots to production-grade deployment — operationalizing AI agents across internal and client-facing workflows at scale.