SVP Strategic Initiatives

At VyStar, we offer competitive pay, an excellent benefit package that includes a 401(k) Plan, an extensive paid technical and on-the-job training program, and tuition reimbursement--available to all full and part time employees. Part time positions start at a minimum of 30 hours per week.

We encourage you to become a part of VyStar Credit Union's family of employees.

SVP Strategic Initiatives

ACCOUNTABILITY STATEMENT: The SVP of Strategic Initiatives will play a critical role in driving the credit union's strategic growth by identifying, evaluating, and executing key strategic initiatives. The successful candidate will be responsible for overseeing strategic planning, mergers and acquisitions, financial technology (fintech) investment portfolio, Voice of Member program, enterprise process improvement, and leading key strategic relationship building with senior executives at other financial institutions. The SVP will need to work closely with other senior leaders, particularly related to planning, prioritization, and resource coordination to successfully manage the portfolio of strategic initiatives.

ESSENTIAL JOB FUNCTIONS

• Develop and execute the credit union's overall strategic plan, including identifying and prioritizing key strategic initiatives that will drive growth and enhance member service.
• The SVP works closely with relevant internal and external resources to ensure the smooth cross-departmental collaboration necessary to execute the organizations strategic initiatives. Driving outcomes to build consensus and execute to meet deadlines and targeted results.
• Provide leadership to VyStar's planning process, using industry-leading tools and techniques to continually improve resource estimation, prioritization.
• Lead the credit union's mergers and acquisitions efforts, including identifying potential acquisition targets, conducting due diligence, negotiating deal terms, and integrating acquired organizations into the credit union's operations.
• Develop and manage relationships with investment bankers and other organizations to help identify potential partnerships and assist with regulatory approvals and overall execution.
• Develop and implement financial technology investment portfolio and partnership strategies that will improve member engagement, increase operational efficiency, and drive revenue growth.
• Develop and implement member service analytics strategies that will improve member satisfaction and loyalty, and identify areas for process improvement.
• Identify opportunities for process improvement and lead initiatives to streamline operations and reduce costs.
• Build and maintain relationships with senior executives at other credit unions to explore strategic partnerships and collaboration opportunities.
• Develop and manage the budget for the strategic initiatives department, including developing and managing to defined Key Performance Indicators (KPIs).
• Collaborate with other members of the executive leadership team to ensure that all strategic initiatives are aligned with the credit union's overall vision and mission.
• Deliver on VyStar's commitment to Doing Good by participating in community events and sponsorships.

VYSTAR EXCELLENCE

Incumbent is expected to demonstrate each of the following VyStar Excellence behaviors in performing the duties and responsibilities of their job:

• Focus: Focus your full attention by carefully listening to and observing client or member.
• Connect: Consistently be friendly and approachable. Demonstrate your care.
• Understand: Listen empathetically and ask questions (70%/30% rule).
• Counsel: Recommend solutions based on your member's needs and objectives.
• Advance: Ensure that member's expectations were exceeded.
• Verify necessary follow-up actions.

JOB QUALIFICATIONS

Education and Experience

• Bachelor's degree in Business Administration, Finance, or similar experience.
• Master's degree is preferred.

• 10 or more years of experience in combination of strategic planning, mergers and acquisitions, financial technology, member service analytics, operations, process improvement, and relationship building with senior executives at other credit unions, including at least 5 years in a leadership role.

Knowledge, Skills and Abilities

• Proven track record of driving strategic growth and improving operational efficiency in a financial services organization.
• Strong leadership skills, with the ability to quickly build relationships and lead high-performing teams.
• Excellent analytical skills and the ability to use data to inform decision-making.
• Excellent communication skills, with the ability to effectively communicate complex ideas to a variety of audiences
• Strong project management skills, with the ability to manage multiple projects simultaneously.
• Familiarity with the credit union industry and regulatory environment.

DISCLAIMERS AND WORK ENVIRONMENT

Nothing in this position description is an implied contract for employment. The position description is intended to be an accurate account of the essential functions. The functions are not all encompassing and are subject to change at any time by management.

The work environment characteristics described are representative of those that an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

As required or requested, may exert up to 20 pounds of force occasionally and/or a negligible amount of force constantly to lift, carry, push, pull or otherwise move objects.