System Administrator

Title:  System Administrator

Location: Remote (US)

Who We Are:

Rackner is a software consultancy that builds cloud-native solutions for startups, enterprises, and the public sector. We are an energetic, growing consultancy with a passion for solving big problems for both startups and enterprises. We enable digital transformation for large organizations through the newest in distributed technologies as we are laser focused on end-to-end application development, DevSecOps, AI/ML and systems architecture and our methodology focuses on cloud-first and cost-effective innovation. Our customers hail from a diverse, ever-growing list of industries.

Position Overview:

We are looking for a system administrator who will be an essential IT professional who is responsible for providing a reliable work environment for an organization—from server and network performance to security and all other areas that keep an organization’s IT systems
running smoothly. System administrators must have an in-depth understanding of computer software, hardware, and networks and are highly skilled, valuable members of an organization.

At a high level, system administrators are responsible for system performance,
design, and reliability and the security and optimization of computer systems. The
breadth of these responsibilities is dependent upon the size and scale of an organization’s IT-related infrastructure. Experience in Technical Customer Service, Customer Management, and experience in escalations may be required.

 Responsibilities:

• Possesses and applies a comprehensive knowledge across key tasks and high impact assignments
• Plans and leads major technology assignments
  Evaluates performance results and recommends major changes affecting short-term project growth and success
  Functions as a technical expert across the team and tasks
  May be the lead for others
• Creating and maintaining documentation for implementations
• Design, organize, modify, and support an organization’s computer systems, including operating systems, business applications, security tools, web servers, email systems, and
  user hardware (laptops, PCs).
• Quickly resolve any system failures and troubleshoots issues.
• Upgrade and manage hardware and software.
• Research upcoming products, service protocols, and standards in support of systems software procurement and development efforts.
• Install and configure local area networks (LANs), wide area networks (WANs), and network segments and servers, such as file servers, VPN gateways, and intrusion detection
• Ensure an uninterrupted internet connection and manages
  mail servers for sending and receiving emails and file servers
  for saving and managing data.
• Oversee system performance and report generation.
• Manage user accounts, credentials, permissions, access rights, storage allocations, and active directory administration.
• Lead process improvements and modifications.
• Secure system integrity from any breaches or viruses and play an essential role in risk-mitigation planning, including creating backup plans, safeguards for data, user security
  policies, and identity management.
• Ensure high-level security and efficiency resulting in 100%
• Develop and execute backup and recovery plan.
• Maintain internal documentation through wiki.
• Offer technical support and training for staff.

Requirements:

• Ability to obtain a Secret clearance
• Demonstrated knowledge in the following:
• Cloud Native Architectures
• Commercial Cloud Environments
• Government Clouds (Preferred)
• Maintaining unclassified and classified networks
• Provisioning, deploying, and maintaining tools from the Cloud Native Computer Foundation ecosystem

Additional Info/Benefits

Rackner embraces and promotes employee development and training and covers the cost of certifications relevant to a position and the technologies/services provided. Fitness/Gym membership eligibility, weekly pay schedule and employee swag, snacks & events are offered as well!

• 401K with 100% matching up to 6%
• Highly competitive PTO
• Great health insurance with large network of providers
• Medical/Dental/Vision
• Life Insurance, and short- & long-term disability
• Industry-Leading Weekly Pay Schedule
• Home office & equipment plan