System Administrator - Cloud

Job Description

IPG Photonics is revolutionizing the laser industry as the pioneering developer and leading producer of fiber lasers and amplifiers. Headquartered in Marlborough, MA, IPG has over 6,500 employees in more than 30 locations around the world. We aspire to work together with our employees and customers to apply light in ways that improve life.

Our mission is to develop innovative laser solutions to make the world a better place. To accomplish this mission, we are committed to attracting and retaining the best talent and an engaged, diverse, and thriving workforce that drives a sustainable future for our company and society.

Working at IPG Photonics you can expect challenging projects, a motivating and friendly environment, and competitive benefits.

IPG Photonics is seeking a highly motivated and experienced individual to join our expanding IT team and work in a growing, dynamic, high-tech manufacturing company. As a System Administrator, you will help develop, maintain, and secure our global infrastructure.The ideal candidate is a flexible, driven, diligent worker that can analyze the environment both as a whole and in detail to provide necessary business systems and services to the organization that meet business objective and SLAs.

Responsibilities

• Hands on administrating infrastructure services including but not limited to Microsoft Active Directory, Citrix Deployment Management, Microsoft Exchange, Nutanix, VMware, Veeam Backup, SolarWinds, and MDM applications.

• Strong design, implementation, and management experience with Microsoft 365 Stack; Exchange Online, SharePoint Online, MS Teams, OneDrive, Intune, and Azure AD.
• Knowledge and experience with deployment and management of identity and access management, Single Sign-on and Microsoft MFA.
• Experience migrating M365 environment between different tenants and Gsuite to M365.
• Administer AWS, including license management, platform deployment and connectivity.

• Assists with maintaining and administration of Tenant's security and spam filter systems.
• Monitors and analyzes infrastructure systems and business applications for advanced notification of potential issues and identify and recommend proactive resolutions.
• Ensures infrastructure systems and applications are compliant to meet the highest levels of security and data integrity.

• Coordinate with vendors and other IT personnel for problem resolution.

• Follow assigned project tasks and commit to timelines.
• Provide weekly status update on all assigned projects tasks.
• Recognize roadblocks and work to resolve them before they impact schedules.
• Create and maintain system configuration, and troubleshooting documentation as needed.
• Review all policies and procedures and ensure they are being adhered to. Proactively troubleshoot and test application performance for potential bottlenecks and identify areas for continual improvement.
• Provide 2nd 3rd level IT support and participate in the scheduled on-call rotation.
• Lead vulnerably mitigation and scheduled system patching cycles.
• Actively claim, triage, and resolve IT tickets and contribute to the teams overall SLA matrixes.
• Configure, install, hardware upgrade and review infrastructure systems to ensure their smooth and reliable operation for fulfilling business objectives and processes.
• Participate in outage/incident bridge calls as needed.

Requirements

• Hands-on experience working with AWS, Microsoft Azure and M365 stack.

• Detailed knowledge of Office 365 services; SharePoint Online, OneDrive, Teams, Power Platform, O365 Groups, and others as needed. Familiarity with M365 usage reports.

• Solid understanding of Active Directory, Group Policies, DNS, DHCP, LDAP, Windows, and Linux operating systems, Veeam, Microsoft Exchange, Nutanix, VMWare and Monitoring Tools
• Ability to work independently as well as in a team environment.
• Demonstrate a strong understanding of ITIL best practices and experience with an ITSM tool.
• Strong interpersonal, written, and oral communication skills
• Self-motivated and directed, with keen attention to detail.
• Experience working in a team-oriented, collaborative environment. Strong customer service orientation, ability to verbally communicate complex concepts and address sensitive situations, resolve conflicts, negotiate, motivate, and persuade others.
• Experience with SSO Microsoft MFA
• Experience with PowerShell scripting
• Knowledge of networking configurations, installation, and maintenance
• Merger and Acquisition experience

Education Certification

• BS degree in Computer Science, Engineering a related subject or equivalent experience.

ITIL, Microsoft, and Cloud Certifications are a plus.

This position must meet Export Control compliance requirements, therefore a "US Person" as defined by 22C.F.R. §120.15 are required. "US Person" includes US Citizen, lawful permanent resident, refugee, asylee. License exception Technology and software under restriction (TSR) defined in 15 CFR 740.6 may permit person from Country Group B.https://www.bis.doc.gov/index.php/documents/regulation-docs/452-supplement-no-1-to-part-740-country-groups/file