System Administrator II

Our solutions for critical network infrastructure are engineered to improve resilience and reduce risk in the sustainable delivery of utility, energy, telecommunication, and media services that millions of people rely on each day. Our vision is to blend business intelligence, analytics and geospatial data together to provide the 360-degree situational awareness needed to mitigate and manage risk intelligently and proactively in a world facing changing climate conditions.

UtiliSphere, the company's flagship SaaS platform, is trusted by global leaders like Verizon, Marathon, AEP, Chevron, Shell Oil, Lumen and more to protect, maintain, and manage risk on millions of miles of critical network infrastructure.

At Irth Solutions, we encourage independent thinking, respect hard work and reward success. Join our devoted team in the common goal of propelling the limits of innovation to make the world a safer place.

The Role You'll Play

We are seeking an experienced System Administrator to join our IT team. This role involves not only providing top-notch internal support but also some level of responsibility for our customer-facing production systems. You'll play a critical part in maintaining our internal IT operations while helping to monitor and configure customer-facing systems.

Your Main Tasks

• Serve as the primary point of contact for internal staff requiring hardware and software support
• Monitor internal and production systems, responding to alerts and performing basic configurations
• Install, configure, and maintain hardware and software systems
• Administer and troubleshoot M365, including Intune/MDM
• Perform user account management and maintain network systems
• Perform routine maintenance tasks such as backups and updates
• Conduct troubleshooting, diagnosis, and resolution of advanced hardware and software issues
• Escalate unresolved issues to appropriate technical teams and coordinate resolution
• Document incident resolution and update knowledge bases as necessary
• Train end-users on new hardware and software implementations
• Support audio/visual setups for internal and remote meetings
• Assist in IT project rollouts and participate in departmental meetings
• Participate in the team on-call rotation

Requirements

Benefits

• Highly competitive total compensation package
• Generous medical, dental, & vision insurance coverage
• 401k + company match
• Unlimited PTO policy
• 8 company paid holidays