System Engineer - Workstation Patch Management

Description

The Systems Engineer - L2 Infrastructure Ops and Services (Workstation Patch Management) is accountable for the oversight and execution of services focused on vulnerability remediation support. The Systems Engineer also monitoring and maintenance of systems software solutions, based on the thorough knowledge of system engineering concepts and techniques.

Responsibilities

• Workstation patching for a large number of devices including multiple 3rd party products and Operating systems
• Ability to work on Windows Operating systems
• Ability to work on vulnerability management in a large corporate environment
• Ability to utilize MEMCM to create software deployments.
• Effectively collaborate across program owners, business areas, and segments.
• Design and build reports, including data visualizations, using complex logic and multiple data sources.
• Thoroughly test reports and obtain user validation.
• Ability to work under pressure and respond quickly during outages or major incidents.
• Ability to be an effective team member and provide coordination across complex teams and organizations.
• Work with a team of onshore and offshore contractors and help them with patching implementations and automations

Required Qualifications

• Bachelor's Degree in Computer Science, Information Technology
• 3-4 years in a technical support/systems administration
• Experience with Windows Operating systems
• Experience with vulnerability Patching, Monitoring and Trouble shooting
• Experience with MEMCM
• Create reports to support and influence decisions on day-to-day operations, strategic planning, and specific business performance issues
• Experience collecting & gathering information from stakeholders

Preferred Qualifications

• Good oral and written communication skills.
• Ability to multitask across multiple technologies preferred
• DevOps exposure/experience.
• Knowledge and experience with cloud would be a plus
• Experience with Power Bi

Additional Information

Humana and its subsidiaries require vaccinated associates who work outside of their home to submit proof of vaccination, including COVID-19 boosters. Associates who remain unvaccinated must either undergo weekly negative COVID testing OR wear a mask at all times while in a Humana facility or while working in the field.

Scheduled Weekly Hours

40