System Monitoring Lead

The System Monitoring Lead/Project Manager will work directly with the Government DHMS JOMIS System Monitoring Branch Lead to develop the vision and roadmap to for System Monitoring capabilities to support modern systems and applications for Operational Medicine. This is a new initiative to build and implement system monitoring capabilities from the ground up. 

The PEO Defense Healthcare Management System (DHMS) is transforming the delivery of health care and advance data sharing through a modernized electronic health record for service members, veterans and their families. The Workforce 3.0 program within DHMS is a managed solution that leverages innovative new processes, methods, and best-in-class methodologies from the private sector to enable the entire PEO DHMS workforce to deliver world-class technology. The DHMS systems provide important health IT capabilities to 9.6 million active military, their families, and their beneficiaries. This program supports management of technical deployments, field deployments, and technology training/adoption. Lets talk about how you can help make a difference!

Responsibilities:

• Establish an enterprise-level System Monitoring strategy and roadmap for the suite of JOMIS modernized applications.
• Collaborate with product teams, developers, and leadership teams to establish key performance indicators and monitoring thresholds.
• Work with 3rd party vendors and developers to define a common, integrated approach to system monitoring.
• Maintain a schedule for standing up the monitoring tools, implementing processes, and prioritizing application onboarding.
• Research, recommend, and integrate system monitoring and observability methodologies and tools that will enable comprehensive visibility into system health and performance.
• Define requirements for systems monitoring and submit change requests.
• Work closely with the JOMIS Service Desk to ensure that there is a unified approach between system monitoring and incident management and that alerting policies and escalation procedures are efficient.
• Gather requirements and develop user stories for comprehensive operations dashboards and data visualizations.
• Identify the staffing and resource needs of the System Monitoring Team; provide leadership and oversight of the system monitoring team.
• Communicate project status to internal management and to the government customer.
• Identify and mitigate project risks.
• Attend and lead meetings.

Requirements:

• Bachelor’s Degree in a relevant major from an accredited college or university with 10+ years of continuous and progressive experience
• Familiarity with traditional Monitoring tools and methods, such as: Infrastructure and application monitoring for performance and availability, Agent based and agentless monitoring, SolarWinds, AppDynamics, Oracle OEM, Splunk, Manager of Managers (MOM)
• Familiarity with modern observability principles(metrics, logs, traces) and tools, such as Prometheus, Grafana, Loki, Jaeger, Promtail, PromQL, ELK Stack, etc.
• Experience working with 3rd party vendors to establish common integrated Service Monitoring approach
• Understanding of networking and networking services – ex. WAN, LAN, MPLS, TCP/IP, routing, DNS
• Understanding of microservices architectures and containerization – ex. ECS, EKS, Lambda, API proxy, etc
• Understanding of Operating Systems – ex. Windows and Linux
• Understanding of Citrix – ex. server, application and VDI
• Understanding of Hyperconverged infrastructure (VMware, Cisco UCS)
• Understanding of Databases – ex.  Oracle, MS SQL, MySQL, PostgreSQL, etc.
• Understanding of AWS cloud – ex. EC2, EMR, ELB, CloudWatch, CloudWatch Logs, etc.
• Understanding of Active Directory – ex. Group Policies, AD structure, Domain Controller roles   
• Understanding of O365 – ex. Exchange, SharePoint, Teams

Desired Skills

• ITIL v4 Foundation certification 
• Experience with Air Force CloudOne
• Experience working in an Agile, DevOps environment
• Experience in the health IT industry and with medical devices  
• Experience at the Defense Health Agency
• Secret or Top Secret Clearance  

T-Rex Overview

Established in 1999, T-Rex Solutions, LLC is a proven mid-tier business providing data-centric mission services to the Federal government as it increasingly tries to secure and leverage the power of data. We design, integrate, secure, and deploy advanced technical solutions for our customers so they can efficiently fulfill their critical objectives. T-Rex offers both IT and professional services to numerous Federal agencies and is a leader in providing high quality and innovative solutions in the areas of Cloud and Infrastructure Services, Cyber Security, and Big Data Engineering.

T-Rex is constantly seeking qualified people to join our growing team. We have built a broad client base through our devotion to delivering quality products and customer service, and to do that we need quality individuals. But more than that, we at T-Rex are committed to creating a culture that supports the development of every employee's personal and professional lives. T-Rex has made a commitment to maintain the status of an industry leader in compensation packages and benefits which includes competitive salaries, performance bonuses, training and educational reimbursement, Transamerica 401(k) and Cigna healthcare benefits.

T-Rex is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors.

As part of our overall strategy and commitment to maintaining a safe and healthy workplace, and in accordance with applicable regulations, employees of T-Rex must be fully vaccinated against COVID-19 if required by customer or client policies or federal mandates as a condition of employment, subject to reasonable accommodation and other requirements under applicable federal, state, and local law. If required by the customer, the selected individual will have to submit documentation of proof of vaccination before starting employment with T-Rex or have an approved exemption prior to the start of employment.

In compliance with pay transparency guidelines, the annual base salary range for this position is $140,000 - $185,000. Please note that the salary information is a general guideline only. T-Rex considers factors such as (but not limited to) scope and responsibilities of the position, candidate’s work experience, education/training, key skills, internal peer equity, as well as market and business considerations when extending an offer.

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