System Service Representative

Introduction
System Services Representatives are the primary technical interface to clients for the coordination of hardware and software support and delivery of operational services.  Sound pretty important?  Absolutely!  You will advise clients of preventive maintenance configuration operation and environmental factors which may drastically impact product performance or impair the client’s IT operation.

Your Role and Responsibilities
The System Service Representative is responsible for all activities related to providing technical service to IBM and other equipment manufactures POS ABM/Cash Management PC & Laptops including small to medium servers. Also required to perform technical projects for national customers. This will include maintaining complete and accurate customer records interacting with customers.

Location: This job will be filled in Bathurst New Brunswick

Required Technical and Professional Expertise

• The position requires a comprehensive knowledge of electronics good mechanical aptitude and the ability to properly use tools and test equipment.
• Both written and spoken communication skills are a position requirement as is the ability to follow written or spoken directions and to provide information to others in a clear and concise manner.
• Must have a drivers licence and pass federal security clearances once hired.

Preferred Technical and Professional Expertise
Written and spoken communication skills teamwork use of tools both mechanical and electronic self motivation.