Systems Administrator

Summary of Position:

The Systems Administrator is responsible to clients for adjusting, monitoring, troubleshooting and overall efficient operation of the system.

Essential Functions:• Monitor emerging technology developments and identify innovations with potential high payoffs for the System• Align computer and/or voice systems technologies to compliment and support System business/strategic plans• Make recommendations for new/altered technologies that would contribute to System cost savings and/or productivity improvements • Provide for efficient computer and/or voice system operation, including total throughput, CPU use, peripheral operation, and application performance statistics • Establish system management criteria. Develop, maintain, and monitor procedures and policies • Assist in interface planning methodology by communication with clients, vendors and Team Members• Responsible for all aspects of functional and technical design, development and implementation of interface to include production cutover• Coordinate and communicate the change control process, in conjunction with Team Members and clients, to ensure efficient processing• Implement all changes in the production environment concerning on-line and batch system• Provide for efficient database operations, including total throughput, input/output analysis and performance statistics• Establish database management criteria including transaction logging, backups, restore and recover, and disaster recovery• Coordinate software upgrades with software vendors and Team Members as necessary• Coordinate capacity, planning and analyze information concerning• Job-processing time, response times, hardware, software and voice utilization, CPU loads• Monitor system device capacities and status• Coordinate and control system tuning and hardware tuning and hardware integration • Develop computer and/or voice usage policies and standards as required• Monitor compliance with policies and regularly report results to CIO• Issue technical bulletins to inform users of system changes• Act as technical advisor to systems analysts, application specialists, and operations personnel • Maintain and use programs to record system use and analyze equipment use• Recommend changes for improved system operation• Specify physical requirements for computer and/or voice equipment • Develop and maintain an inventory of computer and voice equipment for monitoring electrical power kilovolt ampere use, BTU air conditioning loads, and floor loading• Analyze computer and/or voice system malfunctions, including the number and type of re-starts, processing delays and errors, and other evidence of unsatisfactory or unusual conditions • Develop action plans to address unsatisfactory occurrences• Respond to and resolve calls referred from the Help Desk using resources • Manage technical Performance Improvement programs, stressing quality control of service to clients • Evaluate and manage service contracts for computer and/or voice systems, including recommendations for renewals and cancellations• Ensure data/system security by protecting the corporate Information Technologies from unauthorized access, use, or interruption• Develop, implement, and maintain a security program for the protection of systems hardware, software, and data. Develop and implement policies, procedures, and guidelines to direct and carry out the objectives established by the security program • Research and recommend security measures to be included in the installation of new systems of application programs• Monitor and evaluate data security implemented in the System; work to reduce all risks to corporate computer resources, and investigate security breaches• Ensure that the security program provides the necessary safeguards for good business practice and that it meet; all corporate and government regulatory requirements• Coordinate the development of a comprehensive disaster recovery plan, maintain the plan, and conduct periodic testing • Perform the role of the Application Specialist as requested and/or needed

Competencies:

1. Organization Skills

2. Teamwork Capacity

3. Initiative

4. Communication Proficiency

5. Multi-tasking

Work Environment:

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee in this position frequently communicates with other co-workers/clients who have inquiries about the various projects and other needs. Must be able to exchange accurate information in these situations. The employee must be able to remain in a stationary position 75% of the time. The employee in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc. Constantly operate a computer and office machinery such as a calculator, keyboard, copy machine and printer. Frequently moves boxes with equipment weighing up to 25lbs across the building and/or to other offsite buildings for various project needs.

Required Education and Experience:

High School Diploma Required 5-10 Years of Experience

Qualifications:• Bachelor's degree preferred; a high school diploma required• 5 to 10 years of systems administration experience preferred; a minimum of 3 years of systems administration experience required.• Knowledge in the following

o Windows Server infrastructure

o Active Directory and Group Policies

o Storage Area Networks

o Telecommunications systems

o Presenting Technical Information

o Database and Data Management • Ability to operate in Various Operating Systems • Excellent verbal and written communication• Intermediate in Microsoft Office Products• Quickbase background preferred

AAP/EEO Statement:

3MD Inc. is an equal opportunity employer and does not discriminate based on gender, sex, age, race and color, religion, marital status, national origin, disability, sexual orientation, gender identity or expression, veteran status or any other category that is protected by applicable law.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.