Systems Administrator
Job Description
Key Responsibilities:
- Willingness to learn, understand, and implement enVista's business practices.
- Be a Team Lead for L1 Internal IT Staff.
- Be part of L1 hiring process / interviewing.
- Train new L1 hires with enVista standards and procedures before they start work.
- Same expectations as internal L1 (will help with initial tickets when needed).
- Take escalations from L1 staff.
- Root cause analysis and documentation / training on resolution to L1 and associates.
- Work in concert with enVista MSP L2 / L3 staff with overflow (vice versa) and escalations.
- Monitor M365 and other repositories where drive space should be monitored (SharePoint, MS Stream, etc...)
- Script and push new software via RMM tool (also remove software).
- Work with Security Team with yearly laptop scanning process.
- Be lead person for enVista conference room technologies and training.
- Possess sound knowledge cybersecurity concepts and collaborate with enVista security team (short term needs in this area).
- Take on added responsibilities as necessary.
Date Posted
02/24/2023
Views
10
Positive
Subjectivity Score: 0.9
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