Systems Administrator III

As a member of the company's Corporate Operations Information Technology team, the Systems Administrator / Engineer III - IT will be responsible for identifying, evaluating, deploying and maintaining technologies that add value to our internal stakeholders and improve organizational capabilities. In addition to effective technology and process management, the job requires strong interpersonal and collaboration abilities. Candidate must have the ability to operate independently and also works well in a team environment working on projects and troubleshooting outages. We value individuals who dive into technology and have a thirst to learn. Most of job duties will be to lead projects to upgrade and expand systems environment while also providing operational support and tuning of existing tools. Provide escalation/assistance for other engineers for ongoing support and maintenance activities.

Duties:

• Team orientation taking lead on critical projects while working well as part of a group and providing technical expertise.
• Work as a member of IT team to provide day to day support on all systems related request fulfillment, incident response, documentation, and follow-up.
• Provide 8 x 5 support of the IT systems infrastructure environment (Servers, Storage, Virtual, etc.).
• Assist design and deployments.
• Deployment of new technologies or upgrade existing capabilities as assigned.
• Continuous monitoring and response to alarms for all systems equipment using a variety of tools for incident handling and remediation.
• Changes in approved and scheduled maintenance windows (i.e. software upgrades, hardware replacement, migrations, etc.)
• Maintain equipment inventory database (quantity, sparing, part numbers, serial numbers, etc.) on high value and critical components.
• Occasional travel (10%) for onsite support, datacenter build-out/expansions, or for training as needed.

• Administration of a VMware virtual infrastructure which consists of two critical production environments and multiple regional clusters.
• Deploy, manage, and tune distributed systems and SAN environments and plan for future expansion.
• Tune Active Directory environment; manage access to systems and equipment, design group policies, monitoring general replication health, DNS and DHCP
• Manage, and tune configuration of O365/Azure environment.
• Manage business continuity plans and to safeguard the recovery of critical business processes should a disruption to the services occur.
• Manage vendor relationships to identify sustainable strategic partnerships, manage costs, and verify contractual service-level agreements are delivered
• Create and update technical documentation to maintain an accurate system of record, and provide departmental training materials for new systems and processes
• Participate in departmental budgeting and goal setting process to lay out long-term and short-term project priorities, identify new technologies to improve upon operational capabilities, and leveraging vendor relationships to secure competitive costs
• On-call rotation as needed cycled between the Systems, Network and Security teams.

Requirements

Knowledge, Skills & Abilities:

• Must be able to work during normal business hours, and assist with changes as necessary during maintenance windows as scheduled for nights and weekends. Hybrid work environment with a mix of in-office and remote work.
• Strong understanding of information technology and information security practices and trends.
• Ability to run concurrent projects while maintaining day to day operations
• Strong interpersonal and cross-departmental communication
• Comfortable working independently and being able to make decisions that add value to the business without direction from above
• Ability to work in a high achievement environment with a strong work ethic
• Strong understanding of Microsoft technologies (O365, SCCM, AD, Azure AD)
• Strong understanding of server administration (Windows 2012/2016/2019/2022)
• Strong understanding of Virtualization technologies (VMware vCenter, ESXI 7.0)
• Strong attention to detail and organizational skills.
• Understanding of Storage technologies (EMC Unity)
• Understanding of Server hardware technologies (Dell PowerEdge)
• Understanding of Storage and backup technologies (Rubrik)
• Understanding of Security best practices, virus mitigation (Crowd Strike, MS Bit Locker)
• Understanding of Linux (Red Hat, Ubuntu, CentOS)
• Understanding of LAN/WAN technologies, OSI Model, and SAML (Okta).
• Familiar with ISO 27001/2, SOC2, PCI, HIPPA, and Sarbanes-Oxley processes.
• Problem solving and troubleshooting skills
• Strong written and verbal communications skills
• Proficient with the Microsoft Office Suite with emphasis in Excel and Visio
• A knack for grace under pressure and a sense of urgency that puts the customer first

Education and Experience:

• College bachelor's degree or trade schools preferred or equivalent work/life experience
• Minimum 6+ years IT experience with at least 4+ years systems background
• Professional level certifications preferred (MS MCSA/MCSE/MCITP, VM VCP/VCAP, Veeam VMCE, Nutanix NCP, SANS, ISC2, etc.)

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to handle, or feel objects; reach with hands and arms; climb stairs; balance; stoop or kneel; talk and hear. The employee must occasionally lift and/or move up to 25 pounds.

Compensation

Compensation for this role includes a base salary between $90,000 and $105,00 annually. This role is also eligible for an annual bonus incentive based upon individual and company performance, and will receive an equity grant upon hire and annually, moving forward.

Benefits

Not only does CoreSite have a fun, team-focused work environment, but we also offer great benefits!

• Medical and Vision coverage through Cigna Heath Care
• Telemedicine through MDLive
• Dental Insurance through Delta Dental
• Life Insurance and Short-Term & Long-term Disability Insurance fully paid by the company
• Voluntary coverage benefits for Life and AD&D, Critical Illness, Accident Coverage, and Hospital Indemnity
• Medical and Dependent Care Flexible Spending Account (FSA) Plans and Health Saving Account (HSA) Plans
• 401(k) retirement savings plan with a generous company contribution
• Discretionary Annual Bonus and Equity Incentive Plan
• 15 days of Flextime
• 11 paid Company Holidays and Floating Holidays
• School Visitation and Elder Care Paid Time
• Parental Leave
• Free parking or a company contribution toward a public transit pass

Applicant Privacy Notice: CoreSite is committed to protecting the privacy and security of personal information submitted by applicants. The California Consumer Privacy Act (CCPA) requires us to provide you information about our personal information handling practices. As a result, we're providing this Privacy Notice that describes how we collect, use, share, and update personal information from individuals who wish to be considered for employment with CoreSite. To read the Applicant Privacy Notice, please go to https://www.coresite.com/applicant-privacy-notice.