Systems Administrator (New Grad)

Description:

Job Title: Systems Administrator (New Grad)

Job Code: CHQ20231608-104870

Job Location: USA-FL-Melbourne; USA-TX-Rockwall; USA-NY-Rochester, USA-UT-Salt Lake

As an Entry-level Systems Administrator, you will play a crucial role in maintaining and optimizing our Citrix Virtual Desktop Infrastructure (VDI) environment. This position is ideal for a recent graduate with a passion for IT and a desire to kickstart their career in systems administration. A candidate must be a self-starter, work independently as well as with a diverse technical team, and have the ability to take ownership of issues through to resolution.

Job Duties:

• Assist on helpdesk calls in a primary role
• Assist in maintenance, design, build and testing on our hosting network
• Participate in a 24×7 on-call rotation on a periodic basis
• Citrix VDI Support: Provide support for our Citrix VDI infrastructure, including troubleshooting issues, maintaining user profiles, and ensuring system availability.
• User Management: Create and manage user accounts, profiles, and access permissions within the Citrix VDI environment.
• Monitoring and Maintenance: Monitor system performance, conduct routine maintenance tasks, and apply software updates to ensure the stability and security of the VDI infrastructure.
• Documentation: Maintain detailed documentation of system configurations, procedures, and troubleshooting steps.
• Collaboration: Work closely with the IT team to resolve technical issues and assist with various IT projects.
• Security: Assist in implementing and maintaining security measures to protect the Citrix VDI environment from potential threats.
• Performance Optimization: Identify opportunities for performance improvement and implement solutions to enhance the efficiency of the Citrix VDI environment.

Qualifications:

• Pursuing a Bachelor's degree in IT field of study, Engineering, or a related STEM field
• GPA of 3.0 or greater
• Knowledge of current networking technologies
• Knowledge of Windows operating systems
• Knowledge of desktop applications
  Excellent written and oral communication skills
• Strong interpersonal and relationship-building skills, conducive to team development
• Ability to work independently and as a team

Preferred Skills:

Strong interest in systems administration and virtualization technologies

Basic understanding of Citrix VDI is a plus, but not required.

Excellent problem-solving and troubleshooting skills.

Willingness to learn and adapt to new technologies.