Systems Administrator (Remote Eligible)

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Troubleshooting malfunctions of servers, network hardware and software applications to resolve operational issues and restore services
• Design, setup and configure complex server environments
• Maintaining multi-site network operations and software applications, operating systems, and regular maintenance with both private and public facilities
• Managing assigned projects and program components to deliver services in accordance with established objectives
• Responding to inquiries from staff, administrators, service providers, site personnel and outside vendors etc. to provide technical assistance and support
• Lead the administration of systems and servers related network to ensure availability of services to authorized users
• Project scoping and technical plan development
• Lead project execution
• Testing of proposed solutions within lab environments
• Adopting and learning new technologies
• Providing onsite and remote support
• Communicate directly with clients regarding projects, support requests and informational inquiries.
• Perform high level technology assessments
• Engaging with clients, capturing client requirements, and developing their IT initiatives
• Create review and maintain documentation, including detailed diagrams
• Keep project and service tickets current and up to date daily
• Interact with non-technical staff in an effective manner
• Understand technology security and best practices
• Liaison with vendors and internal and external resources to ensure proper completion or escalation of issues
• Demonstrate commitment to providing outstanding customer service
• Keep physical workspace and bench environment clean and organized.
• Follow Aureon Technology policies and tenets at all times and subscribe to company ethos
• Assume additional duties as defined by supervisor and executive management

EDUCATION, TRAINING, AND EXPERIENCE:

Required

• Two years of professional experience in a computer or systems related field, or comparable education.

Preferred

• Four or more minor certifications as identified by Aureon Technology technical certification list.
• Associate degree from an accredited college in a computer or systems related field

REQUIRED SKILLS:

• Effective analytical and critical thinking skills.
• Ability to organize and simplify technical information.
• Exceptional time management and organizational skills
• Superior interpersonal, written, and oral communication skills
• Knowledge of a wide variety of hardware, software, and communication technologies

TOOLS, EQUIPMENT, AND SOFTWARE:

• Must be able to proficiently operate Windows PC with MS Office and MS Outlook
• Knowledge and use of a wide variety of hardware, software, and communication technologies

WORKING CONDITIONS AND PHYSICAL REQUIREMENTS:

• Indoor work primarily in office environment, both company and customer
• Frequent utilization of manual dexterity and visualizing of computer screen
• Occasional bending, carrying, squatting, twisting, and lifting up to 60 pounds independently.
• Occasional travel by vehicle