Systems and DevOps Support Engineer

We’re looking for a Systems and DevOps Support Engineer to join our team. This is an exciting opportunity to join a critical product team within Segmed where you will use Linux, DevOps, and software engineering skills to shape the future of healthcare.  You will become a subject matter expert in our Data Pipeline Product, working with healthcare institutions to install, configure, and test interface connections for data flow and migration between Segmed and our clients. You’ll be responsible for server deployment, integration, security, setup, support and maintenance. Our #1 priority is data security, and you will play a pivotal role in designing and building an infrastructure that can support our needs.  We are a 100% Infrastructure-as-a-Code company, and you must be comfortable with Terraform/Git and working in an SDLC process (merge requests with code reviews). This is a highly visible, external facing, role that carries a lot of responsibility while offering great opportunities for learning and becoming an expert. 

Essential Duties and Responsibilities:

• Write Terraform configurations and Ansible playbooks to setup and maintain our systems
• Set up VPNs to connect to client’s environments, collaborating with healthcare institutions 
• Deploy and support our application built on Kubernetes
• Configure and test interface connections to client’s EMR/PACS systems
• Monitor application performance and fix system failures, to ensure data flow and data migration between Segmed and our clients 
• Test and debug new and future Data Pipeline products in both on-prem and cloud environments
• Assist with the development of services and systems which can handle massive amounts of data, by designing and creating secure Infrastructure-as-a-Code to support Segmed’s integration needs
• Meet with clients using video conferencing tools to debug issues 
• Other ad hoc responsibilities to support the company’s objectives, as required in this fast-paced startup

Required Qualifications:

• 2+ Years experience with scripting languages (Python) and compiled languages (Go)
• 2+ Years experience with AWS, managing and maintaining S3 buckets, ensuring data integrity, availability, and security
• 2+ Years experience with Kubernetes
• 2+ Years experience with UNIX and GNU/Linux systems administration and maintenance
• 2+ Years experience with Terraform and Ansible
• Strong understanding of networking and AWS VPCs
• Proven experience using AWS CLI to automate and streamline routine tasks
• Experience with CI/CD
• Experience planning and designing the cloud infrastructure with AWS
• Experience in setting up on-prem servers, outside of any cloud
• Experience with application performance monitoring and optimization

• Strong English communication skills
• Strong sense of ownership, well organized, and able to juggle many projects at once
• Comfortable working with internal and external resources across different time zones
• Enjoy and able to working remotely

• BS or MS in Computer Science, Information Technology or similar
• Ability and interest at the intersection of software engineering, integration, and architecture
• Experience with healthcare data standards (HL7, DICOM, etc)
• Experience integrating with PACS/RIS/LIS/EHR systems
• Knowledge of hospital IT infrastructure and challenges in architecting it
• Healthcare industry knowledge / experience
• Knowledge of HIPAA and GDPR regulations
• Experience interacting with both business and IT individuals at all levels including the executive level

Benefits: Comprehensive benefits include medical, dental, vision, 401K with match, options, work from home stipend, sick time and paid time off, parental leave, and other voluntary benefits offerings

Base compensation range: $120,000-180,000K depending upon skills and experience