Systems Engineer

WPP is the transformation company. We use the power of creativity to build better futures for our people, planet, clients, and communities.

Working at WPP means being part of a global network of more than 100,000 accomplished people in 110 countries. We create transformative ideas and outcomes for its clients through an integrated offer of communications, experience, commerce, and technology. WPP and our award-winning agencies work with most of the world's biggest companies and organisations – from Ford, Unilever and P&G to Google, HSBC, and the UN. Our clients include 61 of the FTSE 100, 325 of the Fortune Global 500, all 30 of the Dow Jones 30 and 62 of the NASDAQ 100.

WPP has headquarters in New York, London and Singapore and a corporate presence in major markets worldwide. We are quoted on the London Stock Exchange and the New York Stock Exchange. Key performance indicators for WPP (2020) include Billings of £46.9bn and Revenue of £12bn.

WPP IT provides IT services for WPP, the world’s largest communications services group. As a creative transformation company, WPP is helping its clients transform the future through extraordinary work. WPP IT is an integral part of that journey and we are proud to provide technology for some of the world’s most creative brands.

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Why we're hiring:

At WPP, technology is at the heart of everything we do, and it is WPP IT’s mission to enable everyone to collaborate, create and thrive. WPP IT is undergoing a significant transformation to modernise ways of working, shift to cloud and micro-service-based architectures, drive automation, digitise colleague and client experiences and deliver insight from WPP’s petabytes of data.

As we continue on this journey….  a vacancy has arisen for a talented individual to join our Technology function in NYC as a Systems Engineer. Reporting to the Systems Engineering Team Lead/Manager, this exciting role will be responsible for all aspects of IT system engineering across Hogarth Worldwide. It includes innovation and greenfield IT systems design but is also a hands-on position involving the provisioning, installation, operation, and maintenance of Global Hogarth servers in our existing and future estate. The ideal candidate should find the challenge of improving the management and disposition of existing infrastructure as rewarding as working on blue sky projects.

What you'll be doing:

• Provide technical leadership to the broader systems engineering and production engineering teams in EMEA, APAC and AMER.
• Training and mentoring other systems administration staff as needed
• Lead the implementation of regional IT & global scope Infrastructure projects
• Document internal IT process and procedures
• Attend and lead technical departmental meetings
• Liaise with third party suppliers and vendors as required.
• Maintain, optimise and upgrade Hogarth WW global VMWare vSphere estate
• Perform routine audits of systems and software
• Manage and resolve IT and Systems technical media production issues as they arise.
• Ensure efficient and reliable backup and archives are made and maintained across on prem and cloud.
• Develop and maintain installation, configuration and DR procedures.
• Contribute to and maintain system standards and patterns.
• Maintain and improve hardware and software performance monitoring systems.
• Ensure all systems are integrated into the global management, monitoring and performance testing systems
• Performance reporting and support capacity planning
• Perform on-going performance tuning, hardware upgrades and resource optimisation as required
• Analyse problematic systems and identify causes and rectify issues (L2/L3 escalations). 
• Ensure security standards and best practices are adhered to.
• Ensure regular software and hardware maintenance is performed with minimum downtime.
• Repair and recover hardware and software failures
• Deploy and configure new hardware and software services as required, both on prem and in cloud.
• Maintain and refresh operational, configuration and other procedures.
• Responsibility for documentation on the configuration, maintenance and operation of systems.
• Build and maintain data centre and testing lab environments
• Ensure availability of all critical infrastructure systems 24/7 and that all service levels are met or exceeded

What you'll need:

• 3 + years MS Windows system administration.
• 3 + years Linux systems administration.
• 3 + years performing enterprise-level project work in a large environment 
• 3 + years experience with server virtualization.
• MS SQL Server administration and clustering.
• Windows Server clustering and load-balancing.
• Ubuntu and Centos admin experience.
• Enterprise level OS X server and client Administration.
• Ability to manage multiple, high-priority projects.
• Facility in a scripting language such as Bash, Python, or PowerShell 
• Experience in administrating and automating Windows domain structures and Active Directory.
• Good analytical and problem-solving skills.
• Ability to mentor and share technical knowledge with team members.
• Strong interpersonal and communication skills.
• Ability to prioritize and organize work to ensure service level agreements are met.
• Ability to work in a team environment.
• Ability to learn quickly.
• Strong customer service skills.
• Ability and desire to take ownership, seeing tasks and projects through to satisfaction and completion.

Who you are:

You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are accepting: of new ideas, new partnerships, new ways of working.

You're optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected.

You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.

What we'll give you:

Passionate, inspired people – We promote a culture of people that do extraordinary work.

Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry.

Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge?

WPP is an equal opportunity employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability. We believe in creating a dynamic work environment that values diversity and inclusion and strives to recruit a diverse slate of candidates to help us achieve that goal.

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