Systems Engineer - Akamai/CDN

The Rock Family of Companies is made up of nearly 100 separate businesses spanning fintech, sports, entertainment, real estate, startups and more. We're united by our culture - a drive to find a better way that fuels our commitment to our clients, our community and our team members. We believe in and build inclusive workplaces, where every voice is heard and diverse perspectives are welcomed. Working for a company in the Family is about more than just a job - it's about having the opportunity to become the best version of yourself.

Rocket Central is a centralized hub that delivers thoughtful and innovative solutions for Rocket Companies®. We are the center of operations, technology, marketing, HR, legal, strategy and more that propels our companies forward. Here, we'll give you the opportunity to launch your career and work with various companies, spanning multiple industries from fintech, to auto and real estate. We offer you the tools you'll need to succeed, no matter what stage you're at in your career. You'll be able to master your craft here by working on complex problems in a collaborative culture and challenging yourself to make a real impact.

Apply today to see all that Rocket Central has to offer!

Minimum Qualifications

• Firm grasp of content delivery networks (CDN) and/or web application firewalls (WAF) like Akamai, Cloudflare or AWS CloudFront
• Understands load balancing and has familiarity with load balancing platforms like F5, AWS ALB/ELB, VMware NSX ALB (Avi), HAproxy, or otherwise
• Understands client-server architecture with relation to web/app servers, databases and other infrastructure platforms
• Understands Public Key Infrastructure (PKI), TLS/SSL and certificates
• Understands caching and its role in the delivery of website content using Redis, Memcache or otherwise
• Thorough understanding of computer networking (DHCP, DNS, HTTP, TCP/UDP, IPv4/IPv6, OSI model)
• Firm grasp of at least one programming, configuration, or scripting language like C#/.NET, Go, Ansible, PowerShell or Terraform
• Understands source code management (SCM) and is comfortable with Git (preferred), TFVC or SVN
• Comfortable working with a continuous integration/continuous deployment (CI/CD) platform like CircleCI, Jenkins, Octopus Deploy or GitHub Actions. Alternatively, experience with a job scheduling/orchestration platform like Rundeck or Tidal
• Able to troubleshoot a variety of familiar and unfamiliar technologies using existing knowledge and expertise

Preferred Qualifications

• Firm grasp of at least one of the following domains: Amazon Web Services (AWS) and its related services (Lambda, EC2, API Gateway, Route53, ECS, Elasticache, VPC, etc.), Linux operating systems (Red Hat Enterprise Linux, CentOS, Rocky, SUSE, Ubuntu, Debian) or Container technologies (Kubernetes, Docker) and their respective components (Rancher, Helm, Trusted Registry, etc.)

Role Summary

As a Systems Engineer at Rocket Central, you will be responsible for building, integrating and troubleshooting server infrastructure as well as ensuring the stability, integrity and efficient operation of the information systems that support the entire portfolio of companies that comprise Rocket Companies. An ideal candidate has a wide breadth of experience in public clouds, an automation-first mentality, learns quickly and thinks outside the box with familiar and unfamiliar technologies.

In the near-term, a team member in this role will be focused on building our support processes for client CDN requirements and their sites, primarily using Akamai. The team member will bring expertise in automation and pipelines to deliver a self-service platform that enables clients to get to production more efficiently and securely. Longer-term, this team member may contribute to other operations utilizing automation and developing pipelines to streamline our platform management processes.

Core Responsibilities

• Collaborate with application teams and other infrastructure engineers to build, maintain and troubleshoot infrastructure in our public clouds using a wide array of proprietary and open-source technologies
• Install, support and configure systems or applications that make our team members productive
• Partner with the business and other technology teams to develop, champion and support new technologies
• Develop automation to handle complex, time-consuming workflows and processes
• Write documentation and record knowledge of systems that we support
• Participate in an on-call rotation

Benefits and Perks

Our team members fuel our strategy, innovation and growth, so we ensure the health and well-being of not just you, but your family, too! We go above and beyond to give you the support you need on an individual level and offer all sorts of ways to help you live your best life. We are proud to offer eligible team members perks and health benefits that will help you have peace of mind. Simply put: We've got your back. Check out our full list of Benefits and Perks.

Who We Are

Rocket Companies® is a Detroit-based company made up of businesses that provide simple, fast and trusted digital solutions for complex transactions. The name comes from our flagship business, now known as Rocket Mortgage®, which was founded in 1985. Today, we're a publicly traded company involved in many different industries, including mortgages, fintech, real estate, automotive and more. We're insistently different in how we look at the world and are committed to an inclusive workplace where every voice is heard. We're passionate about the work we do, and it shows. We've been ranked #1 for Fortune's Best Large Workplaces in Financial Services and Insurance List in 2022, named #5 on People Magazine's Companies That Care List in 2022 and recognized as #7 on Fortune's list of the 100 Best Companies to Work For in 2022.

Disclaimer

This is an outline of the primary responsibilities of this position. As with everything in life, things change. The tasks and responsibilities can be changed, added to, removed, amended, deleted and modified at any time by the leadership group.

We are proud equal opportunity employers and committed to providing an inclusive environment based on mutual respect for all candidates and team members. Employment decisions, including hiring decisions, are not based on race, color, religion, national origin, sex, physical or mental disability, sexual orientation, gender identity or expression, age, military or veteran status or any other characteristic protected by state or federal law. We also provide reasonable accommodation to qualified individuals with disabilities in accordance with state and federal law.

Colorado, New York City, California, and Washington Candidates Only. The salary range for this position is seventy thousand dollars to one hundred forty-seven thousand five hundred dollars. The position may also be eligible for an annual bonus and other employment-related benefits including, but not limited to, medical, dental, and vision benefits, 401K retirement plan, and paid-time off. More information regarding these benefits and others can be found here. The information regarding compensation and other benefits included in this paragraph is only an estimate and is subject to revision from time to time as the Company, in its sole and exclusive discretion, deems appropriate. The Company may determine during its review of the proposed compensation and benefits provided for this position, that the compensation and benefits for such position should be reduced. In no event will the Company reduce the compensation for the position to a level below the applicable jurisdictional minimum wage rate for the position.

The Company is an Equal Employment Opportunity employer, and does not discriminate in any hiring or employment practices. The Company provides reasonable accommodations to qualified individuals with disabilities in accordance with state and federal law. Applicants requiring reasonable accommodation in completing the application and/or participating in the employment application process should notify a representative of the Human Resources Team, The Pulse, at 1-800-411-JOBS.