Systems Engineer (Dallas)

About Us

https://www.youtube.com/watch?v=Ngxnl8ZzIso

The Opportunity

The Systems Engineer is responsible for installing, configuring, and maintaining hardware, software, and operating systems of physical and virtual endpoints in support of business requirements. You will perform installations and upgrades to operating systems and specific layered software packages as well as create/maintain endpoint profiles

What someone will need to be successful in this role

• Hands-on experience with maintaining and troubleshooting Operating Systems such as Windows 10 and Mac OS
• Experience deploying, updating, and troubleshooting System Center Endpoint Protection and related Malware Definitions.
• Advanced command line and scripting experience using either BATCH, PowerShell, Python, VBS.
• Working knowledge of SCCM and SCUP in a single Primary Site. / Microsoft patching and update/upgrade methodologies.
• Working Knowledge of Endpoint Management solutions Including but not limited to Microsoft Endpoint Management, InTune, Windows Update for Business, MDM and JAMF
• Working knowledge of Azure Co-management and Cloud Management Gateway
• Application packaging and image management standards
• Security hardening technologies and concepts
• Networking concepts (DHCP, VLANs, ACLs, Firewalls, etc) ITIL concepts and processes (change management, quality testing, SLAs)

Responsibilities

• Identify deficiencies of both technical issues and business processes, elevates risk to team lead and/or reporting management, and propose innovative solutions.
• Maintain endpoint images and profiles to meet company requirements and standards.
• Work with internal customers to determine their equipment and software needs.
• Research and determine hardware requirements for desktops and laptops as enterprise standards.
• Responsible for Hardware Asset Management; the coordination of deploying and reclaiming corporate IT Assets in accordance with the corporate IT Asset Management policy.
• Work with IT Asset Management Vendor to recycle and dispose of non-mission critical workstation equipment.
• Perform system software and hardware upgrades and changes, including planning, scheduling, testing, and coordination.
• Monitor, measure, and test current/new infrastructure products and services.

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