Job Description
Responsible for assisting in the design development and implementation of enterprise-wide Operations Support Systems (OSS) applications and their associated operating systems and databases. Responsible for Application Administration of OSS applications supporting all Charter Divisions. Will participate in full life-cycle of systems engineering activities of high-quality scalable solutions.
Actively and consistently support all efforts to simplify and enhance the customer experience.
Contributes to design sessions with OSS Architects Requirements Analysts IT Operations and OSS Systems Engineers.
Reviews existing integration capabilities data sources and proposed solution designs for feasibility cost and functionality.
Creates detailed design documents and functional specifications for new applications / services and for enhancements to existing systems / services.
Creates work effort estimates for assigned tasks and support prioritization and release management.
Develops of core code modules unit test tools and release notes for enhancements and bug fixes.
Installs administers configures and maintains OSS applications including operating systems and related software.
Provides 'on call' support to resolve OSS application issues after normal business hours.
Uses established change management processes requiring operational procedures be performed with minimal customer impact (i.e. during established maintenance window).
Works with database administrators to configure tune and maintain databases in variety of languages.
Documents systems configurations and upgrades.
Designs and implements change control policies and disaster recovery plans.
Monitors and assists in managing applications device availability network conditions and system reliability and performance service and program maintenance and storage resources.
Perform other duties as requested by supervisor.
Required Skills/Abilities and Knowledge
Ability to read write speak and understand English
Demonstrated in-depth ability to conduct design sessions to specify solution designs for feasibility cost and functionality
Demonstrated in-depth ability to create detailed documentation to functionally understand new and existing applications
Demonstrated in-depth ability to follow and implement established change and control policies and procedures
Demonstrated in-depth ability to troubleshoot application problems
Demonstrated in-depth knowledge of development tools application frameworks and testing tools
Demonstrated in-depth knowledge of OSS applications and software
Demonstrated in-depth knowledge of choosing the appropriate lifecycle and the planning monitoring and control of the systems engineering process
Required Education
Bachelor's degree in Computer Science or related field or equivalent experience; May require Industry Standard Certifications
Required Related Work Experience and Number of Years
Application Development experience in relevant areas - 3
Network OSS application experience - 2
System Administration experience - 2
Database support and development experience - 2
Experience in Enterprise Application Integration (EAI) - 2
Preferred Related Work Experience and Number of Years
Application Development experience in relevant areas - 5+
Network OSS application experience - 3+
System Administration experience - 3+
Database support and development experience - 3+
Experience in Enterprise Application Integration (EAI) - 3+
Working Conditions
Office Environment
'On Call' support on a rotation basis
#LI-RB1
ISY340 2026-70116 2026
Here our employees don't just have jobs they're building careers. That's why we offer a comprehensive package that rewards employees for their contributions to our success supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history if any will be considered in a manner consistent with applicable laws including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet® TV Mobile and Voice. Beyond our connectivity solutions we also provide local news programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team you'll be keeping our customers connected to what matters most in 41 states across the U.S.
Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer including job seekers with disabilities and veterans.
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What We Do
Our Product and Technology team creates develops and operates the nation’s fastest mobile service most reliable internet service most viewed live TV app and the most advanced WiFi serving nearly 100 million users and 500 million devices. We are transforming the next era of connectivity and entertainment experiences together. The experience within Spectrum’s Product and Technology team is unmatched and there are opportunities to grow your career as a designer architect engineer developer operator or data scientist. We are creative disciplined hard-working complex-problem solvers that believe in collaborating to deliver the highest quality customer experience.
Why Work With Us
At Spectrum we continually refine technology process and structure. We are committed to delivering a superior network infrastructure the most competitive products and highly rated customer experiences. Our talented team of experts deploys technology solutions and builds systems and tools for our employees to provide exceptional operations.
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