Systems Engineer Manager, Customer Service

• Manages team to ensure all business requirements are met, including GDS, EDI, SAP, web enhancements, and continuous improvement initiatives.
• Leads, standardizes, and analyzes data related to integration and systems migration projects in support of key supply chain initiates for all business channels:
  • Analyze and creates solutions for transferring data to HBI standard systems
  • Develops and utilizes key management reports to monitor and identify areas of concern and areas where strategies are working well
  • Investigates problems for root causes and provides recommended solutions
  • Ensures the availability of optimal decision-making tools for management and the HbI end-user community
  • Identifies and designs business processes for data mining and then drives supporting actions to implement
  • Insurance of data validity
• Provides ad hoc analysis, reports, and special projects to support business decisions and to aid in the resolution of business issues as required.
• Engages with Customer Service, Production Planning, Material Planning, Sourcing, Marketing, CMG, Customer Ops, Logistics, Engineering, PMO, and Procurement departments to align on key strategies, identify and resolve data issues.

Overview

HanesBrands Inc. is a global company with more than 59,000 associates in 33 countries, all working together to create the world's best apparel to include iconic brands such as Champion, Hanes, Bali, Bonds, and many more. We offer enormous opportunities for creative thinkers, for people with a passion for consumers, and for people who think like business owners. We're building a truly inclusive culture, where people of different backgrounds, races, cultures and experiences come together to make us stronger. We are a sustainable company committed to making a positive difference in our communities around the world.

The Manager Systems Engineering position leads the integration of people, technology, organizations, environments, processes, and work systems to ensure effective and efficient outcomes. This position works collaboratively with all levels of Supply Chain teams to solve unusually complex technical problems during integrations and systems conversions to our HBI standard systems. Continuous improvement is the focus of this position, which includes reporting, SAP enhancements, web applications, process improvements, and data management. The incumbent supports the supply chain team by translating complex data from multiple systems into actionable information. Incumbent works both independently and collaboratively to manage the flow of data for integrations and systems migration. The position is responsible for managing their team, including goal setting, direction, and performance evaluations.

Qualifications

Required Qualifications

• Bachelor of Science from an accredited college or university in Engineering, Operations Research, Statistics, Mathematics, Management Science, or Computer Science.
• 5+ yrs of relevant experience.
• Proficient in cross-platform data mining.
• Perform Data Analysis and manipulation of large files in multiple environments.
• Mastery of MS Office tools is required.
• Experience with Office 365 tools, including PowerApps, Power Automate, Flow, and Power BI.
• Proven interpersonal skills and the ability to work well with others in a matrix organization are critical.
• Excellent verbal and written communication skills.
• Must work effectively in a fast-paced, multi-tasking environment.

Desired Qualifications

• Master's degree from an accredited college or university in the above fields. Experience in the consumer goods industry.
• Simulation experience is a significant plus.
• Lean/6 Sigma experience is a significant plus.
• Desired working knowledge of SQL Server.
• Desired - Expert SQL query-development skills.

To qualify, applicants must be legally authorized to work in the United States and should not require now, or in the future, sponsorship for employment visa status

EOE/AA: Minorities/Females/Veterans/Disabled

Only applicants requiring reasonable accommodation for any part of the application and hiring process should contact us directly:

Telephone: 877.999.5553

Email: [email protected]

Benefits we offer

*Benefits vary by country

HanesBrands Inc now offers a benefit allowing associates to get paid for their hours at any time without having to wait until payday.

• Health & Wellness
  Benefits
• 401(k) & Employee
  Stock Purchase Plan
• Paid Vacation, Holidays
  & Paid Parental Leave
• Hybrid Work Schedule
• Associate Discount
• Professional
  Development Programs
• Community Outreach &
  Volunteering Opportunities
• Tuition Assistance &
  On The Job Training
• And More