Systems Engineer (Remote)

About Steward Health Care

Nearly a decade ago, Steward Health Care System emerged as a different kind of health care company designed to usher in a new era of wellness. One that provides our patients better, more proactive care at a sustainable cost, our providers unrivaled coordination of care, and our communities greater prosperity and stability.

As the country's largest physician-led, minority-owned, integrated health care system, our doctors can be certain that we share their interests and those of their patients. Together we are on a mission to revolutionize the way health care is delivered - creating healthier lives, thriving communities and a better world.

Steward is among the nation's largest and most successful accountable care organizations (ACO), with more than 5,500 providers and 43,000 health care professionals who care for 12.3 million patients a year through a closely integrated network of hospitals, multispecialty medical groups, urgent care centers, skilled nursing facilities and behavioral health centers.

Based in Dallas, Steward currently operates 33 hospitals across Arizona, Arkansas, Florida, Louisiana, Massachusetts, Ohio, Pennsylvania, and Texas.

POSITION SUMMARY:

The Systems Engineer will perform a variety of tasks related to critical health care systems. This role requires a engineer-level knowledge and experience administering the Windows Server operating systems, physical and virtual servers. Our Systems Engineers are responsible for working with project teams on incoming application technical design and implementation. This role is also responsible for support and troubleshooting Steward's Windows servers and related technologies. The Systems Engineer will have proven experience in technical review and implementation and installation of software systems, applications, and related products.

KEY RESPONSIBILITIES:

• • Support for all servers in production.
  • Responsible for building and provisioning servers for production.
  • Work with internal support staff to ensure high level of availability for all production applications.
  • Refine requirements and specifications during implementation and integration to ensure system integrity, redundancy and acceptable performance for all mission critical applications.
  • Research new technologies for applicability to business requirements.
  • Implement and support server OS, hardware and associated technologies for all production systems.
  • Performs troubleshooting techniques to isolate, diagnose and correct common and complex server hardware, software, and connectivity problems, including user access and component configuration.
  • Provides technical guidance and recommendations to other members of Steward IS Department and staff involved in system deployments.
  • Management of SCCM & SCOM for the server environments.
  • Maintains currency of knowledge with respect to emerging technology relevant to systems.
  • Provides superior customer service to internal and external clients, customers, and patients as referenced in the Service Excellence Standards.
  • Performs regular on-call duties as scheduled.
  • Performs miscellaneous job-related duties as assigned.
  • Occasional weekend and off hour work might be required.

REQUIRED KNOWLEDGE & SKILLS:

• • Experience in an enterprise server environment with both administration and problem resolution of Microsoft Windows Server required.
  • Expert knowledge of Windows Server operating systems.
  • Proficient knowledge of Active Directory management including DNS and GPO.
  • Experience working with VMware vSphere.
  • Experience with HP c7000 Blades and chassis.
  • Familiarity with San storage technologies.
  • Experience with various hardware platforms (HP ProLiant Hardware c7000 chassis).
  • Systems management application experience a plus, not required.
  • Ability to prioritize work independently and work with limited supervision
  • Knowledge of Backup technologies (Networker, Avamar) a plus.
  • Previous work in a Meditech environment desired.

EDUCATION/EXPERIENCE/LICENSURE/TECHNICAL/OTHER:

1. 1. Education: Bachelor's preferred.
   2. Experience (Type & Length): 3-5 years' related experience.
   3. Certification/Licensure: Technical certification in relevant technologies preferred (i.e. VCP, MCP)
   4. Software/Hardware: See required knowledge and skills

Steward Health Care is proud to be a minority, physician owned organization. Diversity, equity, inclusion and belonging are at the foundation of the care we provide, the community services we support and all our employment practices. We do not discriminate on the grounds of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, and or expression or any other non-job-related characteristic.