Systems Manager I - Oracle - (REMOTE)

Job Description

American Homes 4 Rent

As one of the country's fastest-growing property management companies of single-family rental homes, American Homes 4 Rent has an exhilarating and fluid start-up culture and permanency of a well-founded corporation, rich with diversity. As pioneers in the industry, solidified by our place on Wall Street, American Homes 4 Rent (NYSE: AMH) is currently looking for qualified candidates. With a culture of unprecedented growth, quality, and innovative collaboration, we are seeking personalities to complement our attributes.

The Systems Manager I is responsible for supporting applications in responding to incidents and working as a liaison to other IT Teams. The Systems Manager I will be responsible for the support, improvement, and uptime of all corresponding Oracle based applications and modules. Researching and compiling information into a presentable medium from areas of IT and the business.

Responsibilities:

• Investigates, triages, and troubleshoots escalated issues and system outages. Performs root cause analysis and exercises appropriate problem management strategies.
• Maintains and monitors support queues and service level agreements.
• Facilitates change management processes, including the development and execution of test scripts, communication plans, implementation plans, and rollback plans.
• Assists in training the Operations team and creating documented procedures to use in the incident process. Troubleshoots and responds to incidents that have been escalated in the support queue.
• Supports other parts of IT in application related requests.
• Creates documentation, procedures, and policies. Keeps documentation up to date and within IT standards.
• Conducts regular reviews of applications by generating and building reports that shows efficiencies and improvement areas.
• Correct existing processes in place to support sustainable and flexible architecture and environments.

Requirements:

• Bachelor's degree in Computer Science, Information Technology or from a four-year college or university or an equivalent combination of education and experience.
• Minimum of 2-5 years' experience Business, Systems and/or Application Analysis.
• Minimum of 3-5 years' experience within Systems or Application Support.
• Strong documentation and communication skills.
• Advanced and resourceful troubleshooting and solutioning.
• Experience in supporting, implementing, and monitoring Oracle products, Oracle HCM, and Enterprise One.
• Experience in supporting Public Cloud and SAAS technologies.
• Must have working knowledge of all Oracle HCM Modules.
• Must have working knowledge of Oracle Integration Cloud.
• Knowledge and experience with Oracle Cloud Infrastructure.
• Experience with Oracle SQL (ability to read, deconstruct and create basic queries).
• Excellent verbal and written communication, planning, analysis and organizing skills.
• Strong analysis skills.
• Advance and resourceful troubleshooting and solutioning skills.

Work where you feel right at home -

If you are a versatile professional who values culture, a concerted environment, and the potential for exponential growth, we want to work with you! Apply now and someone from our Talent Acquisition team will reach out to you soon!

For positions that are permitted or required to work remotely, employees may conduct work only within the United States and only in states where the Company is already conducting business, unless for brief periods, consistent with Company policy.

For employees in Colorado only, the anticipated range is $92,075 to $131,670. Actual starting base salary will depend on geographical location, skills, and relevant experience.

The Company also may provide benefits with this position including but not limited to: medical, dental, and vision insurance; Flexible Spending Accounts (FSUs) and/or Health Savings Accounts (HSAs); Dependent Savings Accounts; 401(k) plan with employer matching; employee stock purchase plan; and potential for bonuses. The above wage range is the Company's current good faith expectation for this position. The actual amount paid and/or offered may be less or more than this range and will be based on factors including geographic location, education, training, or experience related to the work, seniority, merit, quantity and or quality of the work.

Related Keywords:

IT, information technology, systems manager, Oracle, computer science, business analysis, systems analysis, application analysis, systems support, application support, IT service, troubleshooting, solutioning

Information regarding AH4R's collection and use of your personal information can be found at http://employeeprivacy.ah4r.com/

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