Tableau Developer

Responsibilities:

• Uses Device42 data for discovery, inventory, and data collection of client environments.
• Design, develop, and maintain Tableau dashboards and visualizations
• Engage with stakeholders and customers to understand data needs and requirements.
• Develop creative visualizations and solutions to complex problems.
• Stay up to date on the latest Tableau features and functionality to ensure dashboards are utilizing best practices.
• Monitor dashboard performance and usage metrics, troubleshoot issues as needed
• Establishes and maintains discovery and mapping schedules.
• Monitors discovery and service mapping results; reconciling and addressing any anomalies.
• Troubleshooting discovery problems related to application service mapping.
• Coordinate efforts with other SMEs & vendors to correct application mapping errors including any discovery, reporting, or mapping errors.
• Independently work with Customers and SMEs to ensure that accurate service map data is gathered and reported.
• Participate in projects including preparing project plans, assigning tasks, monitoring statuses, coordinating efforts, validating team recommendations, integrating efforts into a comprehensive strategy, and delivering results on time.
• Produce stock and custom reports detailing all aspects of Service Mapping statuses.
• Continual process improvement
• Creation of Standard Operating Procedure & FAQ documentation

Qualifications:

• Expert Knowledge of Tableau Desktop, Tableau Reader, Tableau Online, and Tableau Server.
• Experience manipulating large datasets using ETL
• Experience with Flexera Cloudscape, ServiceNow Discovery/MID, Device42, BMC Helix, Cloudamize, or FireScope is highly preferred. Experience with an infrastructure monitoring platform like Solarwinds, ManageEngine, Dynatrace, etc. could also be useful
• ITIL certification.
• Understanding of IP networking including addresses, ports, protocols, firewalls, NAT, etc.
• Ability to troubleshoot a network connection by using ping, traceroute, netstat, and other commands.
• Understanding of common application architectures (monolithic, layered, peer-to-peer, containerized, etc.) and components (database, middleware, presentation layer, etc.)
• Basic understanding of IaaS/PaaS cloud computing.
• Ability to manipulate and analyze large data sets in Excel, Power BI, and Tableau
• Ability to communicate technical concepts to business leaders using verbal communication and visual aids such as PowerPoint.