Talent Acquisition Director

Director of Talent Acquisition

Reports to: VP of People

Location: Austin, TX (remote with occasional in-person time in our Austin hub)

About CharterUP

If you’ve been searching for a career with a company that values creativity, innovation and teamwork, consider this your ticket to ride.

CharterUP is on a mission to shake up the fragmented $15 billion charter bus industry by offering the first online marketplace that connects customers to a network of more than 600 bus operators from coast to coast. Our revolutionary platform makes it possible to book a bus in just 60 seconds – eliminating the stress and hassle of coordinating group transportation for anyone from wedding parties to Fortune 500 companies. We’re introducing transparency, accountability and accessibility to an industry as archaic as phone books. By delivering real-time availability and pricing, customers can use the CharterUP marketplace to easily compare quotes, vehicles, safety records and reviews.

We're seeking team members who are revved up and ready to use technology to make a positive impact. As part of the CharterUP team, you'll work alongside some of the brightest minds in the technology and transportation industries. You'll help drive the future of group travel and help raise the bar for service standards in the industry, so customers can always ride with confidence.

But we're not just about getting from point A to point B – CharterUP is also committed to sustainability. By promoting group travel, we can significantly reduce carbon emissions and help steer our planet towards a greener future. In 2022 alone, we eliminated over 1 billion miles worth of carbon emissions with 25 million miles driven.

CharterUP is looking for passionate and driven individuals to join our team and help steer us towards a better future for group transportation. On the heels of a $60 million Series A funding round, we’re ready to kick our growth into overdrive – and we want you to be part of the ride. 

About the Role

CharterUP is seeking an exceptional Director of Talent Acquisition to develop and execute a comprehensive talent acquisition strategy to support our rapid expansion. We are seeking an experienced and dynamic talent acquisition leader with a passion for driving high-growth strategies, fostering diversity, and building exceptional teams. This pivotal role requires a blend of strategic thinking, hands-on execution, and experience scaling a high-growth organization with world class talent.

Accountabilities:

• Develop and execute a forward-thinking talent acquisition strategy that aligns with CharterUP's growth objectives, ensuring the availability of top-tier talent to support our global expansion.
• Lead, mentor, and inspire a high-performing talent acquisition team, providing guidance and support to drive excellence in recruitment practices and deliver exceptional results.
• Oversee end-to-end recruitment processes, from sourcing and screening to interviewing, selection, and onboarding, ensuring a smooth and efficient candidate experience.
• Implement the latest best practices in diversity hiring to foster an inclusive and diverse workforce, with a focus on attracting and retaining top talent from various backgrounds and perspectives.
• Drive the adoption and implementation of cutting-edge talent acquisition technologies and tools, ensuring an effective TA tech stack that enhances productivity, efficiency, and data-driven decision-making.
• Build strong partnerships with external stakeholders, including recruitment agencies, industry experts, and professional networks, to enhance candidate sourcing channels and stay informed about industry trends and best practices.
• Develop and analyze recruitment metrics to measure the effectiveness of talent acquisition strategies and identify areas for improvement.

Experience and Expertise:

• 8+ years of progressive experience in talent acquisition, with at least 3 years in a high-growth startup environment.
• Demonstrated success in building and leading high performing talent acquisition teams, with at least 3 years of experience leading remote team members.
• Proven expertise in developing and executing comprehensive talent acquisition strategies, driving recruitment excellence across all areas of the business.
• A passion for DEI&B, with a track record of implementing successful initiatives to source and attract diverse talent pools.
• Experience in selecting and implementing TA tech stacks, including applicant tracking systems, AI-based sourcing tools, and other recruitment software.
• Experience in selecting and negotiating contracts with agency partners; then building relationships and ensuring accountability and delivery of results. 
• Highly data-driven, with the ability to leverage recruitment metrics and analytics to make informed decisions and drive continuous improvement.