Talent Acquisition Technology Program Manager

General Information

Ref #:

20240036587

Travel Amount Required:

Up to 25%

Job Type:

Regular-Full Time

Location:

Lowell - Massachusetts - United States, USA - USA - Remote

Company Overview

Here at UKG, our purpose is people™. Our HR, payroll, and workforce management solutions help organizations unlock happier outcomes for all. And our U Krewers, who build those solutions and support our business, are talented, collaborative, and innovative problem-solvers. We strive to create a culture of belonging and an employee experience that empowers our people - both at work and at home. Our benefits show that we care about the whole you, from adoption and surrogacy assistance to tuition reimbursement and wellness programs. Our employee resource groups provide a welcoming place to land, learn, and connect with those who share your passions and interests. What are you waiting for? Learn more at www.ukg.com/careers #WeAreUKG

Description & Qualifications

Description

About the role:

We are seeking an experienced Talent Acquisition Technology Program Manager to lead and optimize our recruitment technology infrastructure. As the Talent Acquisition Technology Program Manager, you will play a crucial role in enhancing our talent acquisition processes, ensuring the efficient use of technology to attract, assess, and onboard top talent. In partnership with the technology teams and process optimization team, you will manage the implementation and enhancements of systems and develop process optimizations across the greater Talent Acquisition organization. This role requires a deep understanding of the ever-evolving tech landscape and the ability to navigate and connect with key stakeholders at all levels globally.

Responsibilities:

Technology Strategy Development: • Build a deep working knowledge of recruiting systems and processes and prioritize areas for investment and improvement • Drive projects from discovery to implementation, including developing project plans and timelines, and coordinating internal and external resources to meet project requirements (as defined by the project scope)• Keep abreast of industry trends, emerging technologies, and best practices in talent acquisition technology to ensure the organization remains competitive• Partner with the global HR team and key stakeholders across the business to identify system development needs and align technology initiatives

System Selection and Implementation:• As the TA Liaison for HR Tech, lead the evaluation, selection, and implementation of talent acquisition technologies• Manage portfolio of ongoing project work to identify cross-functional dependencies, help make resourcing decisions and trade-offs, and build awareness of work across impacted stakeholders

Vendor Management:• Evaluate, select, and manage relationships with third-party vendors and technology partners• Monitor service levels and stay informed about industry trends to make informed technology choices

Data Analytics and Reporting:• Establish and monitor key performance indicators (KPIs) to assess the effectiveness of talent acquisition processes• Implement data analytics solutions to provide actionable insights for continuous improvement

User Training and Support:• Partner with Enablement Team to manage system procedure documentation and develop end user training content and reference guides• Provide ongoing support and troubleshooting to ensure user proficiency• Provide support to TA team and end users on TA systems issues that can't be resolved by tier 1 support team

Continuous Improvement:• Proactively identify opportunities for continuous improvement in technology solutions and processes, driving innovation within the talent acquisition function• Identify areas of opportunity for simplifying current processes through automation • Coach, manage and mentor recruiting team on systems, processes and best practices

Qualifications

About You:

Basic Qualifications• Min 7 years of experience as a technology program manager or related field with a focus on technology stacks and optimization• Experience working with and optimizing third-party technology platforms (HR or Recruiting experience is preferred)• Demonstrated experience in the implementation and management of applicant tracking systems (ATS), recruitment CRMs, and other relevant tools• Previous experience in vendor management, ensuring cost-effectiveness and maximum ROI

Preferred Qualifications• Experience with UKG Pro Recruiting & Eightfold AI• Experience working with a variety of talent acquisition tools and platforms, including AI-driven solutions• Familiarity with various sourcing tools, social media, and professional networks• Proven ability to develop and execute a comprehensive technology strategy aligned with organizational goals• Strong analytical skills with the ability to translate data into actionable insights for process improvement• Solid knowledge of Excel and other Microsoft Office programs• Strong understanding of HR and talent acquisition processes and best practices• Demonstrated aptitude to learn new software solutions • Ability to manage multiple priorities and work in a fast-paced environment

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Pay Transparency for Colorado, New York, Washington and California

The pay range for this position in Colorado, New York, Washington and California is $96,000 to $139,000, however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for a short-term incentive and a long-term incentive as part of total compensation.

Information about UKG's comprehensive benefits can be reviewed on our careers site at https://www.ukg.com/careers.

San Francisco Bay Area Pay Law

There is a different range applicable to specific work locations, within the San Francisco Bay area, the base pay range for this role in those locations is USD $96,000 to $139,000 per year.

EEO Statement

Equal Opportunity Employer

Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.

View The EEO Know Your Rights poster and its supplement.

View the Pay Transparency Nondiscrimination Provision

UKG participates in E-Verify. View the E-Verify posters here .

Disability Accommodation

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email [email protected].