Talent Development Specialist

Job Overview

The Associate Talent Development Specialist is responsible for working with the HR Talent team to assist in the administration and coordination of development events and programs. This means they will perform the administrative functions necessary to support all development, delivery, measurement, and documentation of development activities for Keurig Dr Pepper (KDP). This role enables development experiences for team members and leaders from across the entire company. Therefore, this role provides the opportunity to help drive a major impact for KDP, while gaining a wide range of exposure and talent development experience.

What you will do:

In this role, you will lead training coordination to support Talent Development events and programs (live and virtual) across multi-site locations, including but not limited to:

• Audience Management: Running and manipulating reports to identify target audiences using Excel. Monitoring attendance during multi-session programs and facilitating reschedules or make-ups to help drive overall completion rates.
• Scheduling: Building training schedules to support multiple locations, shifts, and time zones. Also includes scheduling sessions and training rooms, inviting/confirming attendee registrations, and coordinating and confirming instructors.
• Communication: Communicate program details, instructions and reinforcement materials to participants and facilitators using email, our internal social media and communication platforms. Represent the HR talent team with direct, respectful, timely and helpful communications to leaders and team members.
• Training Documentation: Create and coordinate support materials like our team SOPs, job aids, presentations, and other documentation. This might include, but not limited to writing content, proofreading, and formatting materials, recommending graphics/pictures, etc.
• Document Management and Organization: Maintain current reference documentation, job aids and materials in the team SharePoint sites ensuring it is organized, easy to access, and up to date, coordinating regular reviews and updates, where applicable.
• Technology Set-Up and Support: Setup, produce or troubleshoot for virtual training sessions in WebEx. Setup lessons, courses or programs in the LMS (Workday Learning) and manage / coordinate basic learning assignment campaigns and training enrollments. Input course completion and/or attendance in the Learning Management System (Workday Learning).
• Event management: Coordinates training rooms, materials, supplies, and/or refreshments/meals for training events and programs. Issuing pre-work assignments to participants.
• Measure Results: Prepare surveys and issue and/or collect survey feedback and record results. Create charts and slides to report training results & feedback.
• Vendor Management: Support learning vendor management by assisting with communications, coordination, and purchase order and invoice management according to contract agreements.
• Additional Duties

• Provide project support and other related duties for the team, including research support, assistance with creating presentations or other documentation, meeting coordination, and communications.
• Follows all policies, procedures, ergonomic standards and safety requirements directed by KDP and the department.
• 5-10% annual travel may be necessary (as business/team needs arise)

Requirements

• Proficiency with the Microsoft Office 360 suite, with emphasis on Microsoft Excel, Teams, PowerPoint, and Word
• Reporting and analytical skills possessing the ability to use spreadsheets, formulas, pivot tables, V lookups etc. to organize and manipulate large amounts of data into useful, insightful information for the purpose of getting things done with accuracy
• Strong service orientation with demonstrated desire and willingness to serve the team and its client base
• Ability to take initiative; be proactive without waiting for direction; strong sense of personal accountability
• Able to work collaboratively across diverse business units, teams, and individuals and execute effectively and efficiently
• Ability to identify and solve problems and apply analytical skills to create process improvement
• Ability to manage multiple assignments, initiatives or projects and priorities effectively while managing resources to ensure positive outcomes
• Excellent communication (verbal and written), organization, and coordination skills, and ability to present ideas clearly

Preferred Requirements

• Bachelor's Degree
• 1-3 years working in a large, diverse, multi-site organization to systematically organize, coordinate, and support business activities
• 1-3 years coordinating training and/or other organizational development activities using and administering a Learning Management System (LMS)
• Group facilitation skills and experience facilitating training and/or workshops

Company Overview

Keurig Dr Pepper (KDP) is a leading coffee and beverage company in North America with dual headquarters in Burlington, MA and Frisco, TX, with annual revenue in excess of $11 billion. KDP holds leadership positions in soft drinks, specialty coffee and tea, water, juice and juice drinks and mixers, and markets the #1 single serve coffee brewing system in the U.S. The Company maintains an unrivaled distribution system that enables its portfolio of more than 125 owned, licensed and partner brands to be available nearly everywhere people shop and consume beverages. With a wide range of hot and cold beverages that meet virtually any consumer need, KDP key brands include Keurig®, Dr Pepper®, Green Mountain Coffee Roasters®, Canada Dry®, Snapple®, Bai®, Mott's® and The Original Donut Shop®. The Company employs more than 25,000 employees and operates more than 120 offices, manufacturing plants, warehouses and distribution centers across North America.

Benefits built for you: Our people are the heart of our business, which is why we offer robust benefits to support your health and wellness as well as your personal and financial well-being. We also provide employee programs designed to enhance your professional growth and development while ensuring you feel valued, inspired and appreciated at work.

Keurig Dr Pepper Inc. is an equal opportunity employer and affirmatively seeks diversity in its workforce. Keurig Dr Pepper Inc. recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law.