Talent Leader - Learning & Development

• Own the L&D strategy plan and roadmap for the assigned Business Units / Shared Services aligned to enterprise priorities
• Lead coach and develop the team of Talent Partner facilitators L&D contributors supporting the BU/SS
• Build a high-performing collaborative team culture that prioritizes business outcomes over just activities
• Set clear performance expectations provide regular feedback and develop future L&D talent

• Engage directly with BU/SS leaders to diagnose capability needs before defaulting to a learning solution
• Serve as the trusted advisor for all learning development and capability-building initiatives within the BU/SS
• Translate business priorities into clear learning outcomes - and push back when a learning initiative is not the right fix
• Communicate L&D plans in business language: capability gaps pipeline risk performance lift and speed to readiness

• Partner with P&C Business Partners to assess learning needs across the BU/SS and co-design execution plans
• Collaborate with cross-functional teams to design and implement learning solutions that scale across geographies
• Leverage the COEs within Global L&D to bring specialist capability and deliver scaled impact to the BU/SS
• Engage closely with BU/SS stakeholders to ensure learning solutions are practical adopted and embedded into the way work gets done

• Facilitate flagship talent and leadership development programs for the BU/SS
• Oversee end-to-end program management of learning initiatives - planning logistics learner experience and reporting
• Drive program impact and effectiveness; champion a culture of continuous improvement through structured measurement and feedback

• Provide support for adjacent talent priorities including Colleague Experience Talent Management Culture Diversity & Belonging and Change Management
• Contribute to other enterprise initiatives where L&D plays an enabling role
• Reinforce CSC values leadership behaviours and culture through every learning touchpoint
• Contribute to cross-functional projects within global L&D - program design content curation instructional design and vendor partner management as required
• Identify innovative engaging and cost-effective methods to learn and develop talent at scale
• Bring external benchmarks and emerging practices into the BU/SS learning agenda

• Use tools processes data analytics and dashboards to support report on and inform L&D practices and programs
• Track learning outcomes and business impact - not just activity and attendance
• Provide BU/SS leaders with clear evidence-based views of capability progress
• Maintain audit-ready records certifications and reporting for mandatory and regulated learning

• 15-18 years of proven experience in Learning & Development Talent Business Partnership at a senior level
• Experience leading coaching teams of facilitators L&D professionals
• Strong consulting skills - able to diagnose business problems and translate them into clear learning outcomes
• Knowledge of effective learning and development methods including digital and AI-enabled approaches
• Excellent communication and negotiation skills; sharp business acumen and the ability to build winning partnerships with senior leaders Business partners internal trainers and external vendors
• Strong program management skills with attention to detail and the ability to handle multiple programs in a fast-paced environment

• CSC is a great place to work with smart and dedicated people.
• We have won several employer recognition awards including Top Workplace USA Great Places to Work India and Built In's Best Places to Work.
• We offer fulfilling work and career opportunities. Most positions are filled with internal moves and employee referrals.
• Employees are eligible for Success Sharing bonuses or commission plans based on role and individual performance.
• CSC offers a competitive and comprehensive benefits package that includes annual leave tuition reimbursement referral bonuses and more.
• As business needs allow CSC offers hybrid or remote work schedules in alignment with local regulations. Specific details for this position will be discussed during the interview process.

What We Do

CSC is a global leader in providing business legal tax and digital brand services to companies around the world. With more than 8000 employees CSC operates in more than 140 jurisdictions delivering solutions that help businesses thrive. We pride ourselves on our client-focused approach market-leading expertise and unmatched global reach.

Why Work With Us

CSC gives its employees the autonomy to innovate and problem solve to grow and to share their expertise and to be a part of a group that genuinely cares for each other and their customers. We offer an excellent benefits package along with good work-life balance in a fun and collaborative environment.

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