Talent Management Lead

Merit America · Remote

Company

Merit America

Location

Remote

Type

Full Time

Job Description

The Organization:  Merit America

The American economy is broken. Today 53 million working adults–nearly half of the U.S. workforce–do not earn a living wage. And these talented workers have few options to advance: college is too long and expensive, full-time bootcamp programs don’t offer enough flexibility, and online courses don’t have the structure or support to translate learning into a new career. The result? Talented workers, disproportionately people of color and women, get stuck in low-wage roles with no way to build a better life for themselves and their families.

Merit America is a national nonprofit that creates pathways to family-sustaining careers for Americans stuck in low-wage work. Our fast, flexible solutions are built for working adults: we start by analyzing tens of millions of job postings to identify in-demand, high-paying tech careers and then work with industry-recognized partners to train for these roles with part-time programs that combine flexible online learning with best-in-class coaching. Finally, we work with a broad constellation of local and national employers like JPMorgan Chase and Infosys to place learners into higher-earning, family-sustaining jobs, driving an average wage gain of $24k three months or more after completing the program.  Merit America is on a mission to build a scalable pathway for workers to join the middle class through merit, not money. We’re on track to generate $1B in wage gains by 2025.

Role Overview 

Merit America is hiring a Talent Management Lead to create an employee experience that fosters high performance, growth, and development for all team members.

The Talent Management Lead will be an exempt position, reporting directly to the Director of Learning & People Experience and working primarily with the Talent Development Lead, the People Operations and Talent Acquisition teams, and a range of stakeholders across all teams at Merit America.

Responsibilities

The responsibilities of the Talent Management Lead will include, but are not limited to, the following:

Strategy & Planning (20%)

  • Inform the strategy for how performance management, career pathing, and succession planning will be designed and embedded into the employee experience in a way that drives a human-centered and high-performing culture 
  • Manage the collection of organization-wide engagement data and data on performance management, career pathing, and succession planning initiatives through biannual and pulse surveys, focus groups, and direct engagement with staff; evaluate the effectiveness of these programs/initiatives and share findings and insights for collaborative planning and actioning

Experience Design & Delivery (65%)

  • Operationalize organization-wide performance management, career pathing, and succession planning programs and processes by leading program design, communications management, and resource development and training and one-on-one support for staff at all levels
  • Design and deliver high-quality experiences - such as live and self-paced trainings, presentations, and/or focus groups - to build buy-in, awareness, and fluency in these programs and processes
  • Collaborate closely with stakeholders (e.g., People Operations, Talent Acquisition, DEIJ, managers, and team leads) to ensure the seamless delivery of and implementation of core programs and processes and a best-in-class experience for staff

Trusted Partner (15%)

  • Support people of diverse backgrounds and experiences operating within and adding to Merit America’s culture
  • Serve as a point of contact for staff needing guidance on core programs and processes

Skills and Competencies

The Talent Management Lead must demonstrate the following skills and competencies:

  • Track record of implementing innovative talent programs and initiatives (e.g., performance management, career pathing, and/or succession planning) that drive a human-centered culture and high-performance culture at an organizational level
  • Demonstrated understanding of program design/management and change management
  • Ability to use data to drive the employee experience, including provide nuanced data analyses for cross-functional decision making and planning
  • Ability to manage multiple, complex projects simultaneously, while collaborating with cross-functional stakeholders and appropriately prioritizing critical path items
  • Demonstrated ability to center DEIJ in talent/talent management work - both in planning and execution
  • Strong communication skills, both verbal and written and demonstrates strong interpersonal skills across lines of differences
  • Sense of deep personal responsibility for our collective success
  • Be energized by our organizational mission - to provide a pathway to family-sustaining careers for low-wage workers
  • Proven history of living within our values

Nice to Have: 

  • Proven results in managing a team and/or managing more than 1 layer in an organization/company
  • Experience working with employee experience/engagement platforms (e.g., Culture Amp, 15Five)

Other Logistics 

  • This position is full-time: 4-day work week (Fridays are an operating day if there is a holiday closure during the week)
  • Location:  Remote
  • Salary:  $98,800
  • Application will close on Wednesday, 12/20 at 11:59pm ET

Our goal is to have competitive and equitable compensation.  We have a market-based compensation approach, which means we benchmark each role from reputable data sources. We compare our benchmarks against similarly sized non-profit organizations with comparable annual budgets and geographical areas. We pay the same rate for the same roles and adjust to comply with statutory mandates. 

We take care of our employees by providing the following perks and benefits: 

  • 4-day work week (Fridays are an operating day if there is a holiday closure during the week)
  • Medical, Dental and Vision insurance (100% Paid Employee Only Coverage)
  • Flexible Spending Account and Health Savings Account
  • Dependent care Flexible Spending Account
  • Health Reimbursement Account fully funded by Merit
  • Education reimbursement & personal development stipend
  • Short and long-term disability
  • Unlimited vacation (after a 90-day introductory period)
  • Paid Parental Leave and Adoption benefits (after 1 year of employment)
  • 11 federally recognized holidays
  • 1 week office closure in July (week of July 4th)
  • 2 week holiday office closure in December/January
  • 401(k) retirement plan with automatic Merit contribution
  • Employee Assistance Program | Talkspace | Sanvello
  • Discount perks at work program
  • Phone/technology stipend
  • Home office setup stipend

Remote Work & Sponsorship

Candidates must reside within the 50 states or District of Columbia and have full authorization to work in the 50 U.S. states & the District of Columbia (international work abroad, including the U.S. territories (Puerto Rico, Guam, U.S. Virgin Islands, and other islands are excluded). In addition, Merit America doesn't offer employment visa sponsorship.

Equal Opportunity Statement

Building an inclusive, high-performing team that is diverse across lines of personal identity is integral to our success and we are proud to be an equal opportunity employer.

This means we do not discriminate against any job applicant or employee because of their race, ethnicity, color, religion, national origin, sex, disability status, genetics, protected veteran status, gender identity or expression, sexual orientation, age or any other characteristic protected by federal, state or local laws. This applies to all terms and conditions of employment.

We actively strive and evolve to develop and maintain workspaces that are fully inclusive. We encourage candidates from underrepresented groups to apply.

Still excited about our work?  You can learn more about our work in this video we made with our founding partner, Google.

E-Verify Statement

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the I-9 Form.

Apply Now

Date Posted

12/14/2023

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