Talent Manager

Company Description

Who We Are

We’re purpose-driven. With every ride, we aim to redefine health and happiness. It’s all about being more than a workout: SoulCycle is a mind-body-soul experience, built on community, love, respect, acceptance, and a lot of fun. It comes to life through the ride, the relationships, and the unparalleled hospitality. And all of that comes from our people. Join us—we’d love to have you

Our Mission

To foster an open, diverse, & inclusive community—while embracing each unique individual exactly as they are. We empower each other by listening with an open mind, finding ways to learn and grow together, and always nurturing a sanctuary of trust. To make a real, lasting impact, we’ll work nonstop to embrace and create change. Because nobody is equal until everyone is equal.

Job Description

The Manager, Instructor Talent plays a key leadership role in managing the success and development of Instructor Talent on their roster at SoulCycle. The ideal candidate will be responsible for managing and advocating for instructor needs, as it pertains to career growth and development as well as recommending Instructors for exposure and developmental initiatives & opportunities.

This role will be based in NYC or an East Coast based market with SoulCycle studio presence and should have in-person visibility to instructor populations within that market.

ROLES AND RESPONSIBILITIES:

• Advocate for SoulCycle instructors internally to represent instructor interests, as it pertains to career growth and trajectory
• Serve as the main point of contact and primary source of information for instructors
• Manage instructor development plans and review processes with the respective Business Partner
• Deliver ongoing and balanced feedback to instructors in alignment with People, YSM, Field Operations, Rider research/survey insights, as well as during the annual review process
• Liaise with Instructor Training and Development with regard to team training and resource sharing in order to provide class quality assurance. Hold office hours for instructors to reserve time for 1:1 conversations, development and feedback
• Partnering with the Strategy, Scheduling and Optimization Team (SSO) on casting to optimize rider and brand experience
• Partner with regional field manager(s) & SSO to drive business revenue through scheduling strategies and tactics
• Visit studios/instructors regularly (at least 2-3 days a week in studio & ride with everyone in your roster regularly)
• Oversee instructor involvement with retail and marketing photo shoots and other content creation *in partnership with retail, and marketing, and Equinox portfolio
• Partner with Talent Operation Manager to ensure instructor population is receiving real time communication and updates surrounding his/her/their employment and business contribution
• Partners with Analytics & Data Team on lookback information and instructor stats (participate in audits)
• Instructor On-Boardings/Off boarding/Transfer
  • Own individual instructor onboarding from graduation to schedule in collaboration with the training and people teams
• Submits information for all trainees and instructor relocations
• Partner with IT, instructor development and people team to identify areas of opportunity and instructor activation setting up new hires for proper market entry
• Facilitates communication should an issue need to be escalated or addressed with anyone more directly tied to each department

• Other duties and responsibilities as assigned

Qualifications

• Minimum of 2 professional years of experience working in Casting and/or Talent in the Entertainment and/or Fitness industry
• Strong coordination with curating and managing multiple tasks at one time
• Must have a positive, can-do attitude with the ability to handle a high volume of email and phone calls
• Excellent communicator (written and verbal) and multi tasker
• Organized and strong attention to detail
• Must have the ability to execute quickly and effectively
• Must be able to work a flexible schedule and non-traditional hours; including travel and field work
• Must be able to read, translate & create basic analytical performance reports
• Self-starter
• Team player & strong individual contributor
• Perform with the highest level of confidentiality

Pay Transparency: Min $65K - Max $75K

Additional Information

For additional Information visit our Career Site: https://www.soul-cycle.com/careers/