Talent Operations Manager

MaintainX is the world's leading AI-powered maintenance and asset management platform serving 13000+ customers including Duracell Shell Cintas and Brenntag. We raised $150M in Series D funding led by Bessemer Venture Partners and Bain Capital Ventures bringing our total funding to $254M. We were named to the Forbes 2025 Cloud 100 the definitive ranking of the top 100 private cloud companies in the world.

We're growing fast and hiring the talent team to match.

The Role:

We're hiring a Talent Operations Manager to build and lead the operational engine behind how MaintainX hires. This is a people management role: you'll lead a team of recruiting coordinators sourcers and specialists while owning the systems processes and data infrastructure that powers 400+ hires per year.

You'll report to the VP of Talent and partner closely with Talent Partners People Ops Engineering and Finance. This isn't a support function. You're building the operating system for a $2.5B company's talent machine.

What you’ll do: 

People Leadership The most important part of this role you're building a team not just systems.

• Lead 4–5 direct reports (recruiting coordinators sourcers ops specialists) across EPD GTM and G&A growing with the company
• Set clear expectations run 1:1s deliver direct feedback and build development plans for every team member
• Elevate the team beyond scheduling into true ops: data analysis process optimization systems ownership and candidate experience
• Own hiring and performance management who to hire develop or move on
• Build career paths that retain strong coordinators and sourcers within MaintainX
• Foster a culture of speed accuracy and candidate obsession

Talent Operations Strategy & Execution

• Own the ATS (Ashby migrating from Greenhouse in April 2026) workflows automations approval chains and reporting
• Build real-time analytics dashboards for pipeline health funnel conversion time-in-stage and capacity
• Drive process discipline: 48-hr stage movement 24-hr interview feedback structured debriefs define the standards and enforce them
• Partner with Finance on headcount planning forecasting and capacity modeling
• Identify and eliminate manual steps through automation; ensure data integrity and compliance across all systems

Tools & Systems Ownership

• Ashby: Own configuration workflows reporting integrations and team adoption
• Assessment tools: Partner with engineering on HackerRank/CodeSignal integration into Ashby
• Sourcing stack: Manage Juicebox LinkedIn Recruiter and emerging AI tools; drive adoption and measure ROI
• Interview intelligence: Evaluate and roll out Brighthire for recording and notetaking
• Cross-functional: Ensure talent systems integrate with IT Security and People Ops; maintain compliance

• 5+ years in talent operations or recruiting operations with at least 2 years managing a team of coordinators sourcers or specialists.
• You've built or significantly improved talent operations at a high-growth tech company (Series C+ or 200+ employees).
• Deep expertise with a modern ATS. Ashby experience is a strong plus. Greenhouse migration experience is relevant.
• Comfortable with data: you build dashboards define KPIs and use metrics to drive decisions not just report on them.
• You've managed recruiting coordinators before and know how to develop them into strong operations professionals.
• You move fast communicate directly and don't wait for permission to fix something that's broken.
• Builder mindset: you'd rather create something from scratch than tweak something that doesn't work.

• Experience with Ashby specifically including workflow automation custom reports and API integrations.
• Familiarity with capacity modeling and recruiter workload analysis.
• You've led an ATS migration end-to-end (scoping data migration template rebuild training adoption tracking).
• Experience with technical assessment tools (CodeSignal HackerRank) and their ATS integrations.
• SQL or BI tool experience for building custom analytics beyond what the ATS provides.

What’s in it for you:

• Competitive salary and meaningful equity opportunities.
• Healthcare dental and vision coverage.
• 401(k) / RRSP enrollment program.
• Take what you need PTO.
• A Work Culture where:
• You’ll work alongside folks across the globe that reflect the MaintainX values Smart Humble Optimist.
• We believe in meritocracy where ideas and effort are publicly celebrated.

About us:

Our mission is to deliver one platform for maintenance repair & operations teams to keep the physical world running. We believe the greatest asset in any organization is the people. That’s why we built an intuitive mobile-first solution to help boost productivity and collaboration across teams and locations. 

MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race colour religion gender gender identity or expression sexual orientation national origin genetics disability age or veteran status. 

What We Do

MaintainX is the leading maintenance and work execution software designed specifically for industrial and frontline teams. We help companies streamline maintenance operations improve asset management and empower workers—all while delivering insights that can improve your bottom line. As a mobile-first platform MaintainX delivers a modern IoT-enabled solution for maintenance reliability and operations teams trusted by over 6500 companies worldwide. If you’re looking for a CMMS solution that’s easy to use and implement look no further. The MaintainX platform manages over 15 million work orders and 2.5 million assets and is used by hundreds of thousands of workers globally. We help customers reduce unplanned downtime and increase asset availability while meeting complex compliance needs and keeping workers safe. Ready to ditch the clipboard? Here's what we can help your team digitize: -Maintenance Work Orders -Preventive Maintenance -Safety Procedures -Safety and Environmental Audits -Multi-site Reporting -IoT & ERP Integrations -Auditing/Inspection Workflows -Training Checklists -Parts Order Management & Vendor Connections We’re proud to serve some of the world’s largest brands including Duracell AB InBev Univar Cintas McDonalds Titan America and many more. To learn more please visit www.maintainx.com