Tax Resolution Specialist

The Work

We’re seeking a Temporary Tax Notice Support Specialist to provide short-term help during a high-volume period. You’ll review tax notices call agencies and help keep the Tax Resolution queue moving smoothly. This role is ideal for someone organized detail-oriented and comfortable speaking with government agencies.

In this role you will:

• Review and triage tax notices in the queue

• Call federal state and local agencies to verify information and clarify required actions

• Document findings clearly for the Tax Resolution team

• Provide concise updates to internal teams

• Communicate root cause and resolution for notices to partners via email

• Escalate complex or time-sensitive issues as needed

Tools for the job

• 1–3 years of experience in payroll operations tax notices compliance or similar work

• Confidence in calling and communicating with agencies

• Strong attention to detail and accuracy

• Good time management and ability to work independently

Expected Schedule

• Hours: 15–25 hours/week

• Contract Length: Through February (possible extension)

• Flexible working hours with general daytime availability

What we offer:

The hourly compensation for this role depends on each candidate’s experience qualifications and work location.

• The expected range in San Francisco NYC LA and Seattle is $30–33/hr. • The expected range for all other locations is $28–31/hr.