TDAF Funding Operations Associate

Company Overview

About TD Bank, America's Most Convenient Bank®

TD Bank, America's Most Convenient Bank, is one of the 10 largest banks in the U.S., providing over 9.8 million customers with a full range of retail, small business and commercial banking products and services at more than 1,100 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Auto Finance, a division of TD Bank, N.A., offers vehicle financing and dealer commercial services. TD Bank and its subsidiaries also offer customized private banking and wealth management services through TD Wealth®. TD Bank is headquartered in Cherry Hill, N.J. To learn more, visit www.td.com/us. Find TD Bank on Facebook at www.facebook.com/TDBank and on Twitter at www.twitter.com/TDBank_US and www.twitter.com/TDNews_US.

TD Bank, America's Most Convenient Bank, is a member of TD Bank Group and a subsidiary of The Toronto-Dominion Bank of Toronto, Canada, a top 10 financial services company in North America. The Toronto-Dominion Bank trades on the New York and Toronto stock exchanges under the ticker symbol "TD". To learn more, visit www.td.com.

We offer a competitive salary and benefit program, including: comprehensive, affordable health care through medical, dental, and vision coverage; financial security with life and disability insurance; opportunities to save using health savings and flexible spending accounts; retirement benefits to help prepare for the future; paid time off and work/life benefits to maintain a good balance.

Department Overview

The TD Auto Finance (TDAF) Funding Operations Associate is a hybrid opportunity located in Farmington Hills, MI. This is a Tuesday thru Saturday shift (11 am - 8 pm Tuesday - Friday, and Saturday 8 am - 5 pm).

Start date is October 9th, 2023.

There is 6 weeks of paid training, with training taking place Monday - Friday from 9 am - 6 pm in office. Hybrid work schedule ( in office 2 days per week), will only be granted after associates have met specific proficiency metrics

(usually after 2 - 4 months)

Job Requirements

• Performs most diverse/complex tasks
• Works independently
• Acts as a liaison between assigned department and other departments within TD Bank
• Works to identify and address process improvements
• Provides support and direction to less experiences staff
• Acts as a back-up to department leadership
• Responds to inquiries and assists in resolving problems/complaints
• Protects privacy and non-public information
• Assists in the prevention of fraudulent activities
• Collaborates with and provides support to department leadership
• Suggests changes or modifications to policies and procedures to supervisor based on day-to-day observations and activities

• Must be eligible for employment under regulatory standards applicable to the position.

Job Details

Job Description Summary

The Operations Associate IV is responsible for the day-to-day Operations activities in support of assigned business line.

Inclusiveness

At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live in and serve, and creating an environment where every employee has the opportunity to reach their potential.

If you are a candidate with a disability and need an accommodation to complete the application process, email the TD Bank US Workplace Accommodations Program at [email protected] . Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.

EOE/Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity.

Qualifications

• High School Diploma or GED
• 3-5 Years of related experience
• Demonstrated supervisory ability with strong interpersonal and organizational skills
• Ability to effectively coach and mentor others
• Ability to quickly diffuse any situation and solve conflicts in a cordial manner
• Strong ability to successfully balance competing priorities in a fast-paced environment
• Strong communication skills, both verbal and written, with ability to successfully influence others
• Ability to use/learn current applications related to position
• Proven leadership skills