Team Lead

Job Description
Responsibilities: • Juggle a variety of tasks including exercising excellent client service, manage and resolve client concerns, foster teamwork, empower others, support and manage change, and complex-problem solving Support quality, developing & revising standard operating procedures, and actively participate in process improvements• Coordinate workflows including facilitate team member efforts Pro-actively spot and remedy risks on behalf of clients, including, but not limited to: equipment, documents, and safety• Follow all facility policies, including health & safety, building & data security, and harassment-free workplace• Perform other assigned tasks as required

Required Experience: • 3+ years of experience• Excellent written and verbal communication skills• Effective organizational, multi-tasking, and prioritizing skills• Strong attention to detail and accuracy• Ability to foster teamwork and manage change and workflow

Desired Experience: • Ability to adapt to a changing, fast growth environment and meeting customer/client expectations• Coaching experience in a customer service and/or production environment

Educational Requirements: • High School Diploma or equivalent (GED) required.

The pay range for this position starts at $18.00 -19.50 per hour; however, base pay offered may vary depending on job-related knowledge, skills, and experience. Bonus opportunities may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered.