Team Lead

Job Description

The Team Lead is responsible for supporting the activities within a department of a specific facility. In addition, the Team Lead oversees the daily department production activity and facilitates departmental workflow, while working closely with the Supervisor and/or Manager. The Team Lead also trains, assists, and monitors staff.• Demonstrates high levels of safety awareness and notifies supervisor of potential hazards.• Follows the security and privacy policies, standards and guidelines in order to protect the informational assets of both the company and their customers.• Inform, implement, and communicate all departmental and company policies and procedures.• At the direction of the Manager, Team Lead may communicate directly with client and/or client personnel on status of requests, disposition of inquiries, etc.• Assure that inventory audits are performed regularly, escalating any and all non-reconciled discrepancies to direct Manager.• Must have some PC knowledge including Microsoft Office.• Assure that appropriate production level documentation is completed for all production staff.• Complete production and quality assurance reports.• Train new staff as needed, and coach/counsel staff with the assistance of the Manager.• Delegate and direct daily workflow needs to employees.• Monitor employee performance and attendance and submit appropriate documentation to Manager for disciplinary and performance review purposes.• Receipt, retrieval, and delivery of all requested file and/or containers per client request and within established Service Level Agreements• Perform daily inspection of facilities, assuring the production site is clean, organized, and free of hazards as well as inspecting all entry points of breaches and/or potential breaches to building security. Escalate immediately, any issues of concern to Management.• Good communication skills, both written and verbal.• Proficient analytical, decision making, and problem solving skills.• Demonstrated excellent interpersonal/relationship skills• Excellent prioritizing and time management skills.• Additional responsibilities and duties may be assigned.

"The pay range for this position starts at $16.07 per hour plus $4.41 health and wellness stipend for all worked hours up to 40 hours per week. Bonus opportunities may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered."