Team Lead

Team Lead

Start a career in tech: Join the team that’s supporting the latest cutting-edge AI language models.

Website | Video Demo | Core Values

The Business Context

You already use AI in many ways—like deciding what products and services to order—and it may be most familiar to you as a chatbot as an avatar-maker or as a way to unlock your screen. But here’s what AI may be able to help the world with finding medical diagnoses teaching you about scientific research and calculating the complexities of any function.

But like humans algorithms are what they eat. They’re only as good as the rules they know and the data they’re trained on. We’re the team that helps model these behaviours.

The Role

As a Team Lead you will be responsible for overseeing the day-to-day operations of your team ensuring that projects are completed on time within scope and to the highest standards of quality. You will support your team members in their day-to-day tasks fostering a collaborative and productive work environment. Your leadership will be crucial in achieving project goals and maintaining client satisfaction.

Key Responsibilities:

• Lead a team of agents in their day-to-day tasks (including but not limited to menu extractions menu updates and enrichment processes).

• Ensure tasks are completed within the designated timeframe and that quality meets our client’s expectations.

• Ensure team members understand process objectives and deliverables.

• Facilitate effective communication and collaboration within the team and with external stakeholders.

• Prepare regular process status updates for management.

• Foster a positive and productive work environment.

Qualifications:

• Experience as a Team Lead or similar role able to lead a team in a remote work environment.

• Fluency in spoken and written English is essential.

• Proficiency in G-Suite is essential. Experience using JIRA and Salesforce is a plus.

• Excellent communication interpersonal and organisational skills.

• Demonstrated ability to motivate and inspire team members to achieve common goals.

• Problem-solving mindset.

Technical Requirements

• Stable network connection.

• If your area experiences outages a back-up power solution is essential.

• Computer/laptop with a camera and clear microphone.

We look forward to receiving your application and discussing how you can contribute to our team as a Team Lead.

Compensation & Career

Compensation : $2000 per month

Life & Career

Ideally you are available between CET or PST time zones. The work is enjoyable and leaves room for advancement into more senior training roles and project management roles on the Invisible team as the project expands. We’re keen to share more in interviews.