Team Lead Cash Application

The preferred location for this role is Atlanta, GA.

Position Overview:

The Cash Application Team Lead will provide front line guidance and oversight for the managed service provider's (MSP) accurate and timely service delivery for the application of customer cash receipts and the corresponding reconciliation of deposits ensuring adherence to financial and departmental controls (i.e. SOX). Responsibilities include preparing month end reports to measure the effectiveness and efficiency of the managed service provider's (MSP) application of customer cash receipts. Additionally, responsible for the escalation of system or banking service issues to support the routine operations of the company's managed service provider. Also, performing special projects related to the Cash Application processes.

Key Responsibilities:

• Analyze escalated unidentified payments for the Cash Team and perform further research to determine appropriate application or disposition on the part of the MSP.
• Problem-solve payment exceptions and make decisions to place funds On Account and direct further actions on the part of the MSP.
• Run daily queries to provide quality assurance for the MSP's application of customer payments across geographies and currencies.
• Provide operational support for cash application processes to ensure all established Cash Team Service Level Agreements are being met on a consistent basis.
• Review for accuracy reversal requests as required.
• Track and report metrics on the performance of the MSP and conduct stewardship reviews with KO and MSP function leadership.
• Support the MSP's process of onboarding / offboarding resources and perform routine analysis of system access / authorities.
• Responsible for ensuring MSP adherence to The Coca-Cola Company policies and procedures, internal controls, and audit requirements. Support the annual CAD / external audit of cash applications.
• Provide approval for the reconciliation of daily cash receipts received in the bank to Billtrust/SAP application and balancing.
• Monitor aging payments to ensure MSP service levels are met; generate reporting and tracking to facilitate resolution.
• Research Cash issues and consult with others, including Management, A/R to achieve resolution.
• Lead and/or assist with the implementation of corporate-wide system initiatives and upgrades; support and/or participate in user acceptance testing, and rollouts of new or enhanced technology and/or processes including training of the MSP.
• Serve as a subject matter expert for cash application inquiries/requests for first level escalations (above MSP), working with internal and external client on final closing of escalated issues.
• Provides detailed analysis of issues encountered in the cash application process for Billtrust transaction as well as SAP transactions. Identifying root causes and trends to determine corrective actions required to achieve issue resolution and mitigate reoccurrences.
• Responsible for exception and ad hoc reporting requests

Functional Skills

• Financial Policies and Procedures. Knowledge of the Company's financial policies and procedures including Standard Practices and Procedures, Standard Accounting Codes, Code of Business Conduct, as well as internal policies and procedures specific to area of responsibility
• Financial Systems and Processes. Ability to research financial systems and processes to resolve issues.
• Accounting: Knowledge of basic accounting principles, independently identify appropriate GL accounts as needed, submit GL transactions, etc.
• Customer Focus: Demonstrating understanding of how one's actions and/or work impact the Company's relationship with customers.
• Cash Management. Knowledge of cash management principles used within a global business environment.
• Forward thinking, proactive, strategic, detail-oriented, results-oriented, positive attitude and self-motivated

Qualifications & Requirements

• Bachelor's degree in Finance, Accounting preferred with at least 1 year of relevant work experience or the equivalent of a minimum of 3 years work experience is required.
• Strong analytical skills.
• Intermediate to Advanced Excel Skills.
• Knowledge of cash application cycle including SAP Financial modules and system.
• Proven ability to effectively communicate, influence and build positive relationships with internal and external clients.
• Microsoft Office applications with the ability to lead and participate in projects to drive the business forward.
• Strong organizational skills and proven success to manage multiple competing priorities.
• Ability to research complex issues.
• Experience working with a managed service provider (MSP) preferred.

Skills:Financial Analysis; Finance; Accounting; Payment Handling; Reconciliations