Team Lead, Document Control

Who we are

With its A.I.-powered robotic technology platform, Symbotic is changing the way consumer goods move through the supply chain. Intelligent software orchestrates advanced robots in a high-density, end-to-end system – reinventing warehouse automation for increased efficiency, speed and flexibility.

What we need 

We are looking for an experienced Engineering Document Control Team Lead to work within our Engineering Services organization in support of new product introduction, change management, and volume manufacturing. As the Symbotic Document Control Team Lead, you will lead a team of Document Control Specialists and coordinate problem solving and process improvement activities related to document and change control, while also helping out in the day to day when necessary. To be successful, you will need to listen to your peers and customers, pull and dive into metrics, work cross-functionally and make your stakeholders part of solution development, and provide intelligent support based on experience and knowledge of PLM and system capabilities - with a bias for action and focus on bringing projects to complete successfully.

What we do 

The Engineering Services team is part of the Hardware Org which is responsible for Mechanical, Structural, and Electrical Engineering of the Symbot and the Structure, System Layout, and Electrical Distribution Systems. 

What you’ll do 

• Lead a team of Document Control Specialists

• Delegate daily task and prioritize work. Manage Engineering Change throughput.

• Lead change control process improvement activities.

• Perform administrative duties in the PLM system as necessary, including but not limited to:

• Configuring PLM System for optimal usability and data access speed.

• Creating and removing user accounts.

• Managing supplier access to Symbotic’s PLM system.

• Configuring, Managing, and supporting PLM access for Symbotic’s partners.

• Assisting with data migration and release.

• Creating processes and workflows within PLM.

• Addressing bugs or software errors with vendor PLM (Arena, Teamcenter) staff.

• Maintaining accuracy of product data in PLM.

• Participate in cross-functional meetings as the Doc Control representative.

• Develop or update policies and procedures related to PLM and organizational change management and process improvement.

• Define and run PLM data quality checks to ensure smooth part and BOM transfer to the ERP system.

• Review and Route Engineering Change Orders (ECOs) to reviewers as necessary.

• Track ECOs for approval globally, defining and providing reports weekly and on demand.

• Execute Admin Change Orders (ACOs) when appropriate.

• Develop and provide PLM and change management training to employees as necessary.

• Provide user support to employees in areas of PLM, quality processes, as well as the integrations between PDM, PLM and ERP systems as necessary.

What you’ll need 

• Minimum 5 years of experience maintaining electronic and physical record compliance with a product lifecycle management tool.

• Experienced in a related field, preferably experience working within a quality management system for a manufacturer, ISO experience is an asset.

• Competent in writing and formatting of procedures and documents.

• Competent in computer applications such as Microsoft Word, Excel, Access and Outlook.

• Understanding of office procedures, including filing, record management and archiving documentation.

• Experience with Teamcenter and Arena PLM.

• Experience with SAP ERP.

• Experience with SolidWorks ePDM.

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About Symbotic

Symbotic is an automation technology leader reimagining the supply chain with its end-to-end, AI-powered robotic and software platform. Symbotic reinvents the warehouse as a strategic asset for the world’s largest retail, wholesale, and food & beverage companies. Applying next-gen technology, high-density storage and machine learning to solve today's complex distribution challenges, Symbotic enables companies to move goods with unmatched speed, agility, accuracy and efficiency. As the backbone of commerce the Symbotic platform transforms the flow of goods and the economics of supply chain for its customers. For more information, visit www.symbotic.com.

We are a community of innovators, collaborators and pioneers who embrace our differences, because we know unique perspectives make us stronger and smarter. Every perspective matters. We depend on the collective voices of our employees, customers and community to help guide us as we build a better place to work – for you and the world. That’s why we’re proud to be an equal opportunity employer. 

We do not discriminate based on race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information.