Team Lead - Engineering (MyXero Ghostbusters)

Xero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive. 

At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world. This purpose sits at the centre of everything we do. We support our people to do the best work of their lives so that they can help small businesses succeed through better tools, information and connections. Because when they succeed they make a difference, and when millions of small businesses are making a difference, the world is a more beautiful place.

About the team:

MyXero Ghostbusters (MXGB) is one of two enablement teams in the Direct Growth portfolio. We help empower Xero product and engineering teams to deliver customer value by providing and evolving a suite of services based around the MyXero database. The team are supporting various onboarding initiatives while strategically modernising the platform.

We're looking for an Engineering Team Lead to support the MyXero Ghostbusters team!

About the role:

• Engage, understand, collaborate, and communicate effectively with peers and teams across Xero to drive continuous improvement towards Xero’s sustainably excellent engineering vision.
• Lead your team of NZ based engineers to successfully identify, scope, manage, and complete high quality work which delivers measurable improvements to production systems in a timely manner.
• Build cross-team relationships for win-win outcomes
• Foster team growth through feedback, coaching, and opportunities for advancement
• Analyse system health and make regular system health reviews
• Support engineers during incidents and facilitate post incident reviews
• Maintain current knowledge of technologies used in the development of Xero’s software applications.
• Build cross-team relationships and manage stakeholder expectations

Why Xero

Offering very generous paid leave to use however you’d like (plus statutory holidays!), dedicated paid leave to care for your physical and mental wellbeing as well as an Employee Assistance Program to access mental health care for you and your family, free medical insurance, wellbeing and sports programmes, employee resource groups, 26 weeks of paid parental leave for primary caregivers, an Employee Share Plan, beautiful offices, flexible working, career development, and many other benefits that reflect our human value, you’ll do the best work of your life at Xero.

Our collaborative and inclusive culture is one we’re immensely proud of. We know that a diverse workforce is a strength that enables businesses, including ours, to better understand and serve customers, attract top talent and innovate successfully. At Xero we embrace diversity and inclusion and value a #challenge mindset.

Research has shown that women and underrepresented groups are less likely to apply to jobs unless they meet every single competency or experience . If you are excited about this role, but your past experience doesn't align perfectly, we encourage you to apply anyway. You could be just the right person for this role and Xero. If you have any support or access requirements, we encourage you to advise us at time of application and throughout the interview process.

Xero is an NZ Immigration Accredited Employer and Rainbow Tick certified too.