Team Lead_Global Labs Logistics

Work Schedule
Standard (Mon-Fri)

Environmental Conditions
Office

Job Description

Discover Impactful Work:

At Thermo Fisher Scientific, you'll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life - enabling our customers to make the world healthier, cleaner and safer. We provide our teams with the resources needed to achieve individual career goals while taking science a step beyond through research, development and delivery of life-changing therapies. With clinical trials conducted in 100+ countries and ongoing development of novel frameworks for clinical research through our PPD clinical research portfolio, our work spans laboratory, digital and decentralized clinical trial services. Your determination to deliver quality and accuracy will improve health outcomes that people and communities depend on - now and in the future.

Our PPD® Laboratory Services team has a direct impact on improving patient health through the expertise of scientists, industry thought-leaders and therapeutic experts. As the world leader in serving science, our laboratory professionals bring their commitment to accuracy and quality to deliver groundbreaking innovations.

Job Responsibilities

• Reports to Associate Manager Global Labs Logistics or above
• Manages the (Associate) Logistics Coordinator_Proforma including performance evaluations.
• Plans appropriate staffing levels to meet business and client needs.
• Directs and participates in all aspects of the department
• Maintains and Oversees Proforma Invoices, proforma mailbox, courier contact sheets and courier starter packs.
• Provides training to new staff members and when new processes are implemented.
• Point of escalation for calls related to courier issues, performance and logistical issues and escalates to management and/or appropriate department to ensure satisfaction of internal and external customers.
• Coordinates and resolves issues/concerns during the study set up process
• Assist Management with training; quality compliance; SOP reviews and updates.
• Actively assists during sponsor audits.
• Manages staff, which may include interviewing and selection, job description preparation, professional development, goal setting, performance management, behavioral and technical coaching and mentoring, employee counseling, and separations. Reviews and approves time records, expense reports, requests for leave, and overtime.
• Lead weekly team meetings
• Conducts 121 with each staff member
• Enter Preclarus enhancements to better improve processes
• Coordinate the review and action required on custom reports
  • Request
  • Review
  • Action/Follow up
• Assist in managing Quality Events related to the department
• May require IATA certification
• Acts as a back up to the Associate Manager Global Labs Logistics.

Education and Experience

• Preferred degree: Bachelor's degree or equivalent experience and relevant formal academic/vocational qualification.
• Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 2+ years).
• Proven leadership skills.

Knowledge, Skills, and Abilities

• Proven negotiation and problem resolution skills.
• Excellent verbal communication skills.
• Outstanding analytical, interpersonal, and time management skills.
• Critical thinking and problem-solving skills to support quality decision making.
• Expert knowledge of site services and investigational products.
• Maintains confidentiality of client protocols and study data.
• Strong computer skills.
• Strong attention to detail.
• Ability to promote a collaborative team environment.

Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory with PPD, part of Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.

Apply today! http://jobs.thermofisher.com

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.