Team Lead, Inside Sales

Team Lead, Inside Sales

PayTrace- Remote

Who we are:

PayTrace, a wholly owned subsidiary of North American Bancard, is an omnichannel payment solution for businesses. Our team of B2B payment experts help business owners build better, more reliable payment solutions by offering a deep roster of ISV partners, more than 300 reselling partners, and a 5-star client service team.

Job Summary:

PayTrace is looking for a dynamic and experienced Inside Sales professional to join our team as a Team Lead. In this role, you will be pivotal in driving sales performance, delivering exceptional customer service, and enhancing sales processes. You will serve as a key escalation point for complex customer issues and collaborate closely with the sales team to achieve sales targets. This role will be relied upon to provide guidance and subject matter expertise to the Inside Sales team as well as monitor and report on the team’s efficiencies and overall performance. If you are passionate about sales, customer service, and the payment industry, we encourage you to apply.

What you'll do:

• Identify and develop prospects that can benefit from PayTrace’s value proposition of e-commerce, mobile, tablet, and POS payment solutions.

• Acquire new payment business through developed partnerships and drive new business to exceed monthly, quarterly, and annual revenue quotas.

• Procure new processing business from internally generated as well as outside sales leads. 

• Negotiate contracts, set pricing, and ensure activation of merchants for new business. 

• Drive sales performance and deliver outstanding customer service.

• Coach and develop sales representatives on process, quality, and metrics.

• Act as the team’s point of contact for escalations and questions.

What we need from you:

• High School Diploma or equivalent required; Bachelor's degree preferred.

• 5+ years of sales experience in the payment industry.

• Proven experience in leadership or coaching others

What we offer:

We offer a comprehensive benefits package that enables our teams to live a life well lived, both personally and professionally. Some of our perks include:

• Medical, Dental, & Vision Coverage

• Flexible Paid Time Off

• 401(k) + Match

• Education Assistance

• Paid Maternity & Paternity Leave

• Mental Health Support & Well-Being Program

• Company-funded Lifestyle Spending Account

At North American Bancard, we celebrate diversity and create an inclusive environment for everyone. We are an equal opportunity employer.

To learn more about North American Bancard and our family of companies, visit our website: https://www.northamericanbancard.com/company/our-companies

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