Team Lead - Marine

Team Lead - Marine

New York, NY I Atlanta, GA I Exton, PA I Philadelphia, PA I Hartford, CT I Stamford, CT I Los Angeles, CA I Walnut Creek, CAI Scottdale City, AZ I Chicago, IL I USA

As a Team Lead for Marine, you will ensure ensures the team achieves all service delivery, timeliness, productivity and quality goals. Identifies and communicates regulatory compliance issues. This includes human resource management including coaching, counseling, goal setting and development of staff. Provides guidance and motivation to team members. Promotes teamwork and collaboration in a partnership with the underwriters that the unit supports.

DISCOVER your opportunity

What will your essential responsibilities include?

• Oversees development, training and cross training of employees
• Establishes unit and individual goals in concert with the Operations Manager
• Assists in interviewing and hiring of new employees for the department
• Ensures compliance with predetermined workflows and procedures
• Ensures work is completed in accordance with service standards which may include owning a book of business within the team
• Manages work in process and service delivery of the unit
• May track and report weekly/monthly production
• Keeps Department Management informed of status and progress in the unit
• Plans and organizes to establish courses of action for self and others to ensure that work is completed efficiently
• Ensures compliance of the unit with Internal Audit, Peer Reviews and Regulatory audits
• Assists with developing appropriate responses and action plans in response to internal and external audit findings
• Translates Quality, Timeliness, Productivity and Service Delivery requirements into individual, team and unit performance goals, recommends how and when performance measurements will be done and how to collect performance data
• Provides direction to staff in day-to-day operations
• Maintains open communication with the underwriters that the unit supports in order to foster partnership and teamwork
• Maintains effectiveness when experiencing changes in work responsibilities or environment; adjusting effectively to work within the new structures, processes, requirements or culture
• Review and manage production and quality control reports and take appropriate action
• Attend meetings on behalf of the Operations Leader when necessary and report out on issues/action items.

You will report to Operations Manager.

SHARE your talent

SHARE your talent

We're looking for someone who has these abilities and skills:

• College degree or equivalent experience with advanced insurance study preferred
• Moderate experience in insurance industry
• P&C Insurance rating, coding, underwriting assistant skills
• Advanced knowledge of insurance policy forms, regulatory requirements as well as insurance products and tools
• Insurance operating systems Skilled with MS Office desktop software

FIND your future

AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don't just provide re/insurance, we reinvent it.

How? By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business - property, casualty, professional, financial lines and specialty.

With an innovative and flexible approach to risk solutions, we partner with those who move the world forward.

Learn more at axaxl.com

Inclusion & Diversity

AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic.

At AXA XL, we know that an inclusive culture and a diverse workforce enable business growth and are critical to our success. That's why we have made a strategic commitment to attract, develop, advance and retain the most diverse workforce possible, and create an inclusive culture where everyone can bring their full selves to work and can reach their highest potential. It's about helping one another - and our business - to move forward and succeed.

• Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe
• Robust support for Flexible Working Arrangements
• Enhanced family friendly leave benefits
• Named to the Diversity Best Practices Index
• Signatory to the UK Women in Finance Charter

Learn more at axaxl.com/about-us/inclusion-and-diversity . AXA XL is an Equal Opportunity Employer.

Sustainability

At AXA XL, Sustainability is integral to our business strategy. In an ever-changing world, AXA XL protects what matters most for our clients and communities. We know that sustainability is at the root of a more resilient future. Our 2023-26 Sustainability strategy, called "Roots of resilience", focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations.

Our Pillars:

• Valuing nature: How we impact nature affects how nature impacts us. Resilient ecosystems - the foundation of a sustainable planet and society - are essential to our future. We're committed to protecting and restoring nature - from mangrove forests to the bees in our backyard - by increasing biodiversity awareness and inspiring clients and colleagues to put nature at the heart of their plans.
• Addressing climate change: The effects of a changing climate are far reaching and significant. Unpredictable weather, increasing temperatures, and rising sea levels cause both social inequalities and environmental disruption. We're building a net zero strategy, developing insurance products and services, and mobilizing to advance thought leadership and investment in societal-led solutions.
• Integrating ESG: All companies have a role to play in building a more resilient future. Incorporating ESG considerations into our internal processes and practices builds resilience from the roots of our business. We're training our colleagues, engaging our external partners, and evolving our sustainability governance and reporting.
• AXA Hearts in Action : We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as AXA XL's "Hearts in Action" programs. These include our Matching Gifts program, Volunteering Leave, and our annual volunteering day - the Global Day of Giving.

For more information, please see Sustainability at AXA XL .

The U.S. pay range for this position is USD 75,500- 149,000. Actual pay will be determined based upon the individual's skills, experience, and location. We strive for market alignment and internal equity with our colleagues' pay.

At AXA XL, we know how important physical, mental, and financial health are to our employees, which is why we are proud to offer benefits such as a competitive retirement savings plan, health and wellness programs, and many other benefits. Wealsobelieve in fostering our colleagues' development and offer a wide range of learning opportunities for colleagues to hone their professional skills and to position themselves for the next step of their careers. For more details aboutAXA XL's benefits offerings, please visit US-Benefits-at-a-Glance_2023_US.pdf (myaxaxlbenefits.com) .