Team Lead, Talent Attraction Operations (APAC)

Our Team

Human Resources is the people business of Guidewire. We attract, manage and engage our talent through advanced programs and global processes to support every employee in understanding how they contribute to our business, how they can develop professionally and how they can maximize their personal potential.

Your Opportunity

The recruitment landscape has changed and the war for talent in the data integration industry is now on! Guidewire is growing and attracting and hiring top talent globally is a critical business priority for the Company. The Talent Acquisition team is looking for an experienced recruitment coordinator that can thrive in a fast-paced, growing environment.

What you'll do:

• Be the direct manager for all APAC located employees
• Responsible for all weekly 1:1s, performance management, managing workload and act as the main point of contact for your direct reports
• Own relationships with all stakeholders including, but not limited to local leadership, TA, and the People team (HR) 
• Develop process improvements to ensure an excellent candidate and hiring experience
• Create offer documentation for new hires and manage the pre-onboarding process, with incredible attention to detail
• Support, when required, on coordination for all interviews, working across timezones & with complex scheduling requirements
• Become a systems expert and provide support to our TA and People teams
• Conduct all necessary TA Operations tasks, including Background Check and expense reimbursement.
• Develop and maintain reporting for our TA & People teams
• Become responsible for building and maintaining documentation and education materials to outline TA Operations processes.
• Handle any ad-hoc projects as required
• Develop efficiencies and improvements in the process to create an excellent experience for our customers and candidates
• Provide all our candidates and hiring teams with a world class experience by ensuring we’re communicating with them often and providing an excellent service
• Be onsite in office at least 3 days a week to support coordinate onsite interviews, hiring days and Intern Batch days
• Be available, when required, for occasional weekend hiring days to support the onsite coordination of candidates

What you need to have:

• 10+ years of total experience
• 2+ years experience as a people manager
• 3+ years experience within a Recruiting Coordination role
• Proficient Google Suite, Slack, DocuSign and an ATS
• Demonstrated experience working with high volume & ability to prioritize 
• Experience working as part of a global team is highly beneficial
• Ability to manage project work alongside daily responsibilities
• Excellent attention to detail is a must
• Proven ability to build relationships, communicate effectively and provide a world class customer experience
• Ability to think critically and be solution focused

About Guidewire

Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 540+ insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire.

As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1600+ successful projects, supported by the largest R&D team and partner ecosystem in the industry. Our Marketplace provides hundreds of applications that accelerate integration, localization, and innovation.

For more information, please visit www.guidewire.com and follow us on Twitter: @Guidewire_PandC.

Guidewire Software Inc. provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. All offers are contingent upon passing a criminal history and other background checks where it's applicable to the position.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.